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"All of the staff demonstrated exceptional professionalism and hospitality. As a first-time visitor to Brunei, I felt genuinely welcomed, and this stay has made me look forward to returning to explore even more next time. The team was consistently friendly and attentive, and the room was clean and comfortable, with a thoughtful eco-friendly water-saving program in place. The hotel’s convenient location also makes it a great choice for both leisure and solo travellers, especially if you’re not...

"This room far exceeded expectations. Service was great and they peovide an excellent breakfast. Would definitely return. "

"Friendly hotel - good for short stay. Good breakfast and friendly staff. Shuttle service worked well to and from airport. Could use some new furniture"

"Room is clean but quite run down, TV has a very small screen, only has 2 channels and not displaying images clearly. There is WiFi but signal is weak inside the room. We have no idea there is no toothbrush, toothpaste or slippers provided, so had to go barefoot and sleep without brushing teeth since no shops were open late at night! Receptionist also refused to provide more bottles of water in the morning of the day of check out. The good things are (1) breakfast cafe served really good chicken...

"Well located and friend staff. High quality stay."

"The airport shuttle was easy to find. The manager and the Starr were very helpful. City tour arranged free by the hotel is a very nice gesture."