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"Do not rely on canceling online before deadline, Expedia showed the room was canceled but they did not honor it , make sure you call and ask for proof of cancellation otherwise the online portal will show the reservation active after couple days and charge your card , Expedia rep will deny liability. very bad experience with Expedia, don't rely on what is confirmed on the screen. "

"We were very disappointed that the hotel did not disclose ongoing renovations at the time of booking. The work was centered in the entrance lobby, making coming and going feel unsafe and hectic with our one-year-old. Between the loud construction noise and the overpowering paint fumes, it was not a suitable environment for a young child. Transparency is key, and we should have been given the chance to book elsewhere given the conditions."

"Hot tub was amazing"

"First time at Turning Stone and will definitely be back. Free valet parking, great shopping and plenty of games to play. Food was delicious. Staff was wonderful, very helpful. "

"Great experience. I reached out with a question a couple days before our trip and they responded right back. The cabin is cozy and clean. The fire pit was the big win for our trip. We plan to stay here again for sure."

"There should be shower gel in the bathroom"

"Awesome each time we stayed "

"Parking was easy. Staff was polite. Room was clean. "

"The staff was very accommodating "