Popular LocationSEA LIFE Sydney Aquarium8 min walk
Popular LocationCircular Quay13 min walk
AirportSydney, NSW (SYD-Kingsford Smith Intl.)28 min drive
Choose dates to view prices
About this area
Sydney
Located in Sydney Central Business District neighbourhood, Swissotel Sydney is connected to a shopping centre. Travellers who have shopping on the agenda can visit Westfield Shopping Centre and Queen Victoria Building, while those looking for another kind of activity may want to explore Circular Quay. Travelling with kids? Make time for SEA LIFE Sydney Aquarium, or head to an event or a match at Qudos Bank Arena. Guests love the hotel's central location.
Luxury hotel connected to a shopping centre in Sydney Central Business District, walk to Sydney Town Hall
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Housekeeping is available on request.
Swissotel Sydney offers 369 accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.
This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include massages.
The spa is open daily.
Awards and affiliations
This property has signed the UNESCO Sustainable Travel Pledge.
Languages spoken
English
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Secured self parking on site (AUD 90.00 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking available
Off-site parking within 1148 ft (AUD 60 per day)
Limo/town car service
Food and drink
Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 44 for adults and AUD 16 for children
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area
Restaurants on site
Ten Stories
Crossroads
ONEA
Things to do
Access to nearby indoor pool
Access to nearby outdoor pool
Full-service spa
Outdoor pool
Sauna
Shopping centre
Family friendly
Access to nearby indoor pool
Access to nearby outdoor pool
Free cots/infant beds
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Conveniences
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services
Business services
Business centre
Conference space (10958 square feet)
Meeting rooms - 8
Outdoors
Pool sunloungers
Pool umbrellas
Terrace
Spa
4 treatment rooms
Massages
Massage/treatment rooms
Spa open daily
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout
Special check-in instructions
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 75.0 per night.
Free cots (infant beds)
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Fee for buffet breakfast: AUD 44 for adults and AUD 16 for children (approximately)
Covered self-parking fee: AUD 90.00 per day (in/out privileges)
Nearby parking fee: AUD 60 per day (1148 ft away)
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: AUD 75.0 per night
Credit card charges are subject to a surcharge of 1.1 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.
We should mention
Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Swissotel Sydney Hotel
Swissotel Hotel Sydney
Swissotel Sydney
Sydney Swissotel
Swissotel Sydney Hotel Sydney
Sydney Swissotel Hotel
Swissotel Sydney Hotel
Swissotel Sydney Sydney
Swissotel Sydney Hotel Sydney
Frequently asked questions
Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.
As of 2 July 2022, prices found for a 1-night stay for 2 adults at Swissotel Sydney on 3 July 2022 start from AU$288.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, only service animals are welcome at the property.
Self parking is available for AUD 90.00 per day.
Check-in is from 3 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
Check-out is at 11 AM. Late check-out is available for a fee (amount may vary, subject to availability).
This family-friendly Sydney hotel is located in the business district, steps from Westfield Shopping Centre, Sydney Tower, and Strand Arcade. Queen Victoria Building and The Galeries are also within 5 minutes. Town Hall Station is only a 4-minute walk and St. James Station is 5 minutes.
Yes, Swissotel Sydney offers free cancellation on select room rates, because flexibility matters! Please refer to Swissotel Sydney cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.5
Wonderful
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.
Concierge service excellent - Crossroads Bar terrible, still waiting for credit back from being double charged, then discovered today that they charged another small amount of $5 on our credit card. Spoke to 6 different staff re the double charge and each one said it would be refunded, still waiting. Food average. Accommodation very expensive for what you get - this is not a 5 star hotel. We stayed on the Executive floor - service lacking.
Hotel was generally peaceful and clean. Front desk staff can work on their smiles and friendliness. Room was alright, wouldnt consider it 5 star. Breakfast was average too, and they fielded their young crew there who were clueless about many things. Do not stay here if you drive, it is extremely inconvenient 😄😄😄
Enjoyed our stay very much. Felt the hospitality of the staff and the local residents during our stay. The proximity to the amenities and tourist sites helps ease our walking (as we were travelling with young kids). Will be back!
Convenient location in central Sydney.
It was the very busy long weekend and very crowded- the main issue was that the lifts couldn’t cope. Up to 20 mins wait!
Stayed 5 nights in Jun 2022
5/5 Excellent
Margaret
Travelled with family, Travelled with family and small children