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Hotel Hacienda

3 out of 5
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
179 Cleveland Street, Chippendale, NSW, 2008

Explore the area

  • Popular LocationWorld Square Shopping Centre17 min walk
  • Popular LocationRoyal Prince Alfred Hospital3 min drive
  • Popular LocationInternational Convention Centre Sydney4 min drive
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)11 min drive

Choose dates to view prices

About this area

Sydney

Located in Sydney, Hotel Hacienda is in the suburbs and near a metro station. Capitol Theatre and Enmore Theatre are cultural highlights, and travellers looking to shop may want to visit Crown Street and King Street. Wild Life Sydney Zoo and SEA LIFE Sydney Aquarium are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • World Square Shopping Centre - 17 min walk
  • Cockle Bay Wharf - 3 min drive
  • Royal Prince Alfred Hospital - 3 min drive
  • International Convention Centre Sydney - 4 min drive
  • Sydney Town Hall - 5 min drive

Getting around

  • Sydney Redfern Station - 5 min walk
  • Redfern Station - 6 min walk
  • Sydney Airport (SYD) - 11 min drive

Restaurants

  • LP's Quality Meats - 3 min walk
  • Kindred - 4 min walk
  • Cafe Giulia - 4 min walk
  • Town Bike Pitstop - 4 min walk
  • Cafe Oratnek - 5 min walk

About this property

Hotel Hacienda

Suburban Sydney hotel in Chippendale with 24-hour front desk
Along with self parking, this smoke-free hotel has concierge services and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site. All 64 rooms offer free WiFi, TVs and showers.
Hotel Hacienda offers 64 forms of accommodation. This Sydney hotel provides complimentary wireless Internet access. Bathrooms include a shower.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 20.00 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Breakfast available for a fee daily: AUD 20 per person

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Shower
  • Towels

Entertainment

  • TV

More

  • Desk

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in fee: AUD 50

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property will be closed from 6 August 2021 to 15 November 2021 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: AUD 20 per person (approximately)
  • Self-parking fee: AUD 20.00 per night
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Y City South
Y City South Hotel
Y Hotel City
Song Hotel Redfern Chippendale
Y Hotel City South Chippendale
Y City South Chippendale
y Hotel Sydney
Song Redfern Chippendale
Song Redfern
Song Hotel Redfern
Hotel Hacienda Hotel
Hotel Hacienda Chippendale
Hotel Hacienda Hotel Chippendale

Frequently asked questions

Overall score and ratings

3.3
Rating 5 - Excellent. 117 out of 990 reviews
5 - Excellent 12%
Rating 4 - Good. 343 out of 990 reviews
4 - Good 35%
Rating 3 - Okay. 326 out of 990 reviews
3 - Okay 33%
Rating 2 - Poor. 123 out of 990 reviews
2 - Poor 12%
Rating 1 - Terrible. 81 out of 990 reviews
1 - Terrible 8%

3.4/5

Cleanliness

3.6/5

Staff & service

3.6/5

Amenities

3.1/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness
Annoyed because I was told I didn’t need to book for parking over the phone, to then arrive and be told I did need to. Don’t go for the breakfast. Was given packs for 4 and all together would have been for 1... lift wasnt working, toilet was dirty. Glad we only had to stay one night.
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2021

3/5 Okay

Stayed 1 night in May 2021

3/5 Okay

Disliked: Cleanliness
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with service and accommodation was great value
Stayed 7 nights in May 2021