Swarthmorewood Hotels, Philadelphia

"We had a lovely 2 night stay. "

"Gym was great, staff very friendly and professional. Great location in Philly to walk around and get to things. "

"Basic and ok; not enough hot water for showers and paper think walls, so you’ll hear all your neighbors all night long"

"The room was good. The elevators are not. "

"Great location and friendly staff! "

"Cleaning crew was elite! The staff are extremely easy to work with. Gym was really nice. I would really like to add a barbell bench to the fitness center. That was one compliant but everything else was very good. "

"The property was clean and seemed recently updated. I didn't get to use all the amenities such as the gym but I did enjoy the patio area. The staff were a bit hit or miss. I called in advance to let them know I would be arriving the morning of 03/20 around 5am so over the phone I was told they'd check me in so I could have access to the room. When I arrived, the person at the check in desk was rude and said "We have no rooms." Not even a hello, nothing welcoming. I just had an overnight flight and wanted nothing more than rest, but I had to explain several times to this girl that I had a reservation already and had called ahead about my check in time. FINALLY, after 3-4 times of explaining the same thing because she kept insisting there was no reservation, she decided to look up my reservation and confirm what I was telling her was true. I didn't bother to get her name because I was tired and just wanted to get to the room. All the other staff I had interactions with were friendly or at least accommodating. "

"Na"

"The rooms were filthy and under renovation. The staff were inundated with complaints and did their best to accommodate. There were 2 cars stolen out of the hotel parking lot and a lot of sketchy behavior. I would not recommend stay there."