Dear Guest , Thank you for taking the time to tell us about your experience at the Novotel Suzhou SIP. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Service Team

尊敬的贵宾，您好！ 感谢您选择苏州文博诺富特酒店作为您到访苏州的下榻酒店，为每一位宾客奉上优质、贴心服务是我们的荣幸，您的肯定给予了服务团队莫大的鼓舞！酒店邻近金鸡湖，与地铁一号线无缝连接。毗邻苏州国际博览中心，诚品书店、新光天地及久光百货步行可达，是您购物娱乐和开会的首选。再次感谢您的支持，期待您在不久的将来再次入住苏州文博诺富特酒店!

尊敬的贵宾，您好！ 感谢您选择苏州文博诺富特酒店作为您到访苏州的下榻酒店，为每一位宾客奉上优质、贴心服务是我们的荣幸，您的肯定给予了服务团队莫大的鼓舞！酒店邻近金鸡湖，与地铁一号线无缝连接。毗邻苏州国际博览中心，诚品书店、新光天地及久光百货步行可达，是您购物娱乐和开会的首选。再次感谢您的支持，期待您在不久的将来再次入住苏州文博诺富特酒店!

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Suzhou SIP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards,

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Suzhou SIP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards,

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Suzhou SIP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards,

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Suzhou SIP. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Best Regards,

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Suzhou SIP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, 祝好，

尊敬的贵宾，您好！ 感谢您选择苏州文博诺富特酒店作为您到访苏州的下榻酒店，也非常感谢您在百忙之中抽出宝贵时间给予我们反馈。很高兴本次入住得到了您的认可。但很遗憾未能得到您的满分好评。酒店邻近金鸡湖，毗邻苏州国际博览中心，诚品书店、新光天地及久光百货信步可达，是您购物娱乐和开会的首选。再次感谢您的支持，期待您在不久的将来再次入住苏州文博诺富特酒店！

Dear Guest, Thank you for taking time to post your positive feedback regarding your recent experience at Novotel Suzhou SIP. We are very glad to know that our hotel made your visit enjoyable. Feedback such as yours is the biggest recognition to us all. We have shared your feedback with the respective team members. We will continue to strive to achieve excellence at every level in the future. Thank you again for your support and we look forward to welcoming you back to Novotel Suzhou SIP in the near future!

Dear Guest, Thank you for choosing to stay at the The Novotel Suzhou SIP on your recent visit to Suzhou. We are very pleased to hear that you were satisfied with our hotel. Your kind comments shared in this review are greatly appreciated. All of us at The Novotel Suzhou SIP hope that we will have the pleasure of welcoming you back again soon. We wish you safe travels until we meet again. Warmest regards,

Thank you for taking time to post your feedback regarding your recent experience at Novotel Suzhou SIP. Regarding your feedback on service, we sincerely apologize for the inconvenience caused, we will continue to train our team members to retain our high standard of service. Thank you again for your support and we look forward to welcoming you back to Novotel Suzhou SIP in the near future!

Dear Guest, Thank you for taking time to post your positive feedback regarding your recent experience at Novotel Suzhou SIP. We are very glad to know that our hotel made your visit enjoyable. Feedback such as yours is the biggest recognition to us all. We have shared your feedback with the respective team members. We will continue to strive to achieve excellence at every level in the future. Thank you again for your support and we look forward to welcoming you back to Novotel Suzhou SIP in the near future!

Dear Thank you for choosing the The Novotel Suzhou SIP on your several visits to Suzhou. I am very happy to hear that you were satisfied with our hotel. Your kind comments shared in this review are greatly appreciated. All of us at The Novotel hope that we will have the pleasure of welcoming you back again soon. Warmest regards,

Dear Guest, Thank you for taking time to post your feedback regarding your recent stay at Novotel Suzhou SIP. We sincerely apologize for the inconvenience caused. Our IT has checked the WIFI of your room,which is working well now.If it is convenient, please let us know the specific problems so that we could figure it out more accurately. At present the hotel air condition mode has been change t cold mode ,which could be manually adjust to 23 degree.Please be advised that our guest service manager is always at your service during your stay. Thank you again for your support, and we look forward to welcoming you back to Novotel Suzhou SIP in the near future!

Dear Guest, Thank you for taking time to post your positive feedback regarding your recent experience at Novotel Suzhou SIP. We are very glad to know that our hotel made your visit enjoyable. Feedback such as yours is the biggest recognition to us all. We have shared your feedback with the respective team members. We will continue to strive to achieve excellence at every level in the future. Thank you again for your support and we look forward to welcoming you back to Novotel Suzhou SIP in the near future!

尊敬的贵宾，您好！ 感谢您选择苏州文博诺富特酒店作为您到访苏州的下榻酒店，也非常感谢您在百忙之中抽出宝贵时间给予我们反馈。很高兴本次入住得到了您的认可。但很遗憾未能得到您的满分好评。酒店邻近金鸡湖，毗邻苏州国际博览中心，诚品书店、新光天地及久光百货信步可达，是您购物娱乐和开会的首选。再次感谢您的支持，期待您在不久的将来再次入住苏州文博诺富特酒店！

Dear Guest, Thank you for taking time to post your positive feedback regarding your recent experience at Novotel Suzhou SIP. We are very glad to know that our hotel made your visit enjoyable. Feedback such as yours is the biggest recognition to us all. We have shared your feedback with the respective team members. We will continue to strive to achieve excellence at every level in the future. Thank you again for your support and we look forward to welcoming you back to Novotel Suzhou SIP in the near future!

Dear Guest, Thank you for taking time to post your positive feedback regarding your recent experience at Novotel Suzhou SIP. We are very glad to know that our hotel made your visit enjoyable. Feedback such as yours is the biggest recognition to us all. We have shared your feedback with the respective team members. We will continue to strive to achieve excellence at every level in the future. Thank you again for your support and we look forward to welcoming you back to Novotel Suzhou SIP in the near future!

Dear Guest, Thank you for taking time to post your positive feedback regarding your recent experience at Novotel Suzhou SIP. We are very glad to know that our location and rooms made your visit enjoyable. Feedback such as yours is the biggest recognition to us all. We have shared your feedback with the respective team members. We will continue to strive to achieve excellence at every level in the future. Thank you again for your support and we look forward to welcoming you back to Novotel Suzhou SIP in the near future!

Dear Guest, Thank you for taking time to post your positive feedback regarding your recent experience at Novotel Suzhou SIP. We are very glad to know that our hotel made your visit enjoyable. Feedback such as yours is the biggest recognition to us all. We have shared your feedback with the respective team members. We will continue to strive to achieve excellence at every level in the future. Thank you again for your support and we look forward to welcoming you back to Novotel Suzhou SIP in the near future!

Dear Guest, Thank you for taking time to post your positive feedback regarding your recent experience at Novotel Suzhou SIP. We are very glad to know that our location and service made your visit enjoyable. Feedback such as yours is the biggest recognition to us all. We have shared your feedback with the respective team members. We will continue to strive to achieve excellence at every level in the future. Thank you again for your support and we look forward to welcoming you back to Novotel Suzhou SIP in the near future!

Dear Guest, Thank you for taking time to post your positive feedback regarding your recent experience at Novotel Suzhou SIP. We are very glad to know that our room and location made your visit enjoyable. Feedback such as yours is the biggest recognition to us all. We have shared your feedback with the respective team members. We will continue to strive to achieve excellence at every level in the future. Thank you again for your support and we look forward to welcoming you back to Novotel Suzhou SIP in the near future!

Dear Guest, Thank you for taking time to post your positive feedback regarding your recent experience at Novotel Suzhou SIP. We are very glad to know that our hotel made your visit enjoyable. Feedback such as yours is the biggest recognition to us all. We have shared your feedback with the respective team members. We will continue to strive to achieve excellence at every level in the future. Thank you again for your support and we look forward to welcoming you back to Novotel Suzhou SIP in the near future!

Dear Guest , We are very much appreciate your comments regarding your stay at the Novotel Suzhou SIP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alicia Guest Experience Manager

"Dear Guest, Thanks so much for your review on tripadvisor for our hotel. Our teams have focused on providing all our guests the best services and facilities as well foods and beverages in our hotel. We value each guest his or her opinion, which is the driving forces to keep a fine tune for our hotel operation. You are quite right, Novotel SuZhou SIP locates in the center of everything in SuZhou Singapore Industrial Park, very close to JinJi Lake, Moon Harbor, the Elise bookstore, XingKong Place and good dining restaurants. We are pleased you like our hotel and we hope to see you very shortly. Best Regards, Alicia Guest Experience Manager"

Dear Guest , We are very much appreciate your comments regarding your stay at the Novotel Suzhou SIP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alicia Guest Experience Manager

Dear Guest , We are very much appreciate your comments regarding your stay at the Novotel Suzhou SIP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alicia Guest Experience Manager

Dear Guest, Thank you for choosing Novotel Suzhou SIP during your trip in Suzhou. Your feedback and quick experience sharing are very important to our team, especially for reminding us to keep higher standards and getting better. I have shared your review with our team, I trust this is an encouragement to each of our team member. We are always ready to service our guest with better services. We sincerely wish your next staying with us would be more comfortable and nice. Sincerely, Alicia Guest Experience Manager

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Suzhou SIP. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alicia Guest Experience Manager

Dear Guest, Thank you for your staying in and experience sharing. It is very important for your advises and i have shared it to our team and we will focus and improve to serve you more better as you preferred. Sincerely, Alicia Guest Experience Manager

Dear Guest, Thanks for staying in our hotel and your quick feedback, we sincerely wish your next stay with us would be more comfortable and pleasant. Sincerely, Alicia Guest Experience Manager

Dear Guest, We are very much appreciate your comments regarding your stay at the Novotel Suzhou SIP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Alicia Guest Experience Manager

Dear Jennifer, Thank you for staying in our hotel during your visit suzhou and your quick feedback. It is always an encouragement to our staff when our guests recognize our effects and we are very pleased you enjoyed your staying with us. And we sincerely wish your next staying here would be more relaxing and comfortable. Sicnerely, Alicia Guest Experience Manager

Dear Ian, Thanks you for staying in our hotel and your positive feedback. We sincerely wish your next staying in would be more comfortable and relaxing. Sincerely, Alicia Guest Experience Manager

Dear Mr. Kohnke, Thank you for taking the time to tell us about your experience at the Novotel Suzhou SIP. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alicia Guest Experience Manager

尊敬的宾客，您好： 感谢惠赐有关下榻 Novotel Suzhou SIP 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 祝好， Alicia 宾客体验经理

尊敬的宾客，您好： 感谢惠赐有关下榻 Novotel Suzhou SIP 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 祝好， Alicia 宾客体验经理

尊敬的宾客，您好： 感谢惠赐有关下榻 Novotel Suzhou SIP 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 祝好， Alicia 宾客体验经理

Dear Guest, Thank you for staying in Novotel suzhou SIP. We sincerely wish you a wonderful pleasant stay for the coming trips. Sincerely,

Dear Guest, Thanks for your feedback and your review regarding your stay in our hotel. We sincerely hope your next stay would be more comfortable and pleasant. Sincerely, Guest Experience Manager