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"Everything was great about this stay. Beautiful hotel; nice rooms; wondering rooms for breakfast and attentive staff. And great location with views."

"The establishment is immaculate and boasts a welcoming staff that provides all necessary amenities. "

"The hotel feels dated and the room and bed is small although it’s a double bed. Not so comfortable to sleep 2 adults."

"Breakfast was great. Wide selection of Japanese and western style options. Many delicious meats, soups, pastries, veggies. "

"Breakfast was fantastic. Don't know about parking "

"Clean"

"Great location! Excelent condition and breakfast!"

"It was our fourth time at the hotel and the buffet always surprises us with new items on the menu. Everything was on point. "

"Richmond Hotel Matsumoto was a wonderful surprise. As a budget-friendly business hotel, we weren’t expecting much—but it turned out to be far nicer than anticipated. The room was spotlessly clean, with a comfortable queen bed and a divan-style sofa that made for a perfect little reading nook. The breakfast buffet was simple but satisfying, with enough variety to suit even a finicky Western palate. Its location is excellent—convenient to the train station, restaurants, and shopping—making it an easy base for exploring. Matsumoto itself is a lovely city that feels a bit under the radar for international travellers, yet it offers so much charm. It’s also an ideal staging point for trips into the Japanese Alps or the Kiso Valley. All in all, a great option if you’re looking for something budget-friendly without feeling bare bones."