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"Fabulous Onsen. "

"Ski in and Ski out is very convenient and you are one quick run from the larger Hilton lift to the top of the mountain. "

"Wonderful hotel with excellent, large well provisioned rooms. TVs connected to streaming services. True ski-in and out via magic carpet; helpful ski valet. Nice onsen, although indoor and smaller it was very private and not crowded. No convenience store on site to purchase basics but able to get drinks and make purchases at the bar. "

"Even though their lockers for ski in, ski out was down a set of stairs, once you store your items, it was within easy reach of a ski lift. The hotel itself is a bit dated but totally made up for by the convenient amenities and super friendly and helpful staff. The store inside had good selection of basics. While no microwave in the room, they had one in the lobby you can use. Booked a room with private onsen and the view of Mt Yotei was gorgeous! "

"The view was fantastic and the layout was perfect for winter sports."

"The room was spotless and spacious. The staff were incredibly kind and helpful. The hotel offered many amenities, including a shuttle to and from the mountain, arranging a ride to the airport, ski lockers and complimentary food upon arrival. Will absolutely book here again for our next holiday! "

"Still fairly new. Staff helpful but the front desk gets pretty busy at times. The restaurant seems better than it was a year ago when we first stayed there. We were upgraded to a room with club lounge access, which was nice. The best thing about this hotel is that it is a short walk (across the street) from the ski slopes and lesson center/rentals. Parking is not guaranteed but generally available. Room are Japanese, so smallish, but nice tub with hot water from a natural spring. "

"Room was spotless, staff was very friendly and helpful. Love the holiday gift drinks and snacks, and the Lunar New Year celebration Love the onsen Love the 24/7 wine vending machine Love the ski locker room Love the shuttle up the hill so you don't have to walk. Love the easy access to the ski mountain by foot or shuttle. Love the view of Mt Yotei from the room Love the robes in the room Love the daily cleaning so trash in the room doesn't linger Love the recyclable water bottles Breakfast buffet runs out of food before breakfast service is over, and breakfast area is super crowded and packed most of the morning"

"From my suite and bathtub, I had a stunning mountain view. The room was beautiful, clean and comfortable. The staff were cordial and polite. Although, I do wish the staff showed more Japanese culture customer service toward information and concierge services. Being at a Ritz Carlton Reserve hotel, I think the sophistication and quality of the onsen, gym, spa and in-house skiwear boutique weren't up to par. Those areas felt like I was at a Marriott hotel instead of a Ritz Carlton Reserve."