Search Sutton cum Lound hotels

"Everything about the hotel from the reception area to the bedroom was lovely, the bedroom had the view of the race course it was amazing, the bathroom lovely and clean, not short of anything. The staff lovely and welcoming, the breakfast was really nice, the chef did fresh omletettes for you there and then. I would definitely recommend the hotel and would stay there again. "

"Hot tub was great"

"when we arrived i asked the receptionist if we would be able to have an extended check out as i called in advance to ask and was told i would be able to check out at 1 the next day but just to reinforce this when i arrived. The receptionist wasn't very welcoming and dismissed us with the excuse of there not being enough cleaning staff and being busy. We got to our room and the tv did not work only showed "tv cannot connect to pc". we called downstairs to reception someone came to look and told us it would work "later" and was seeing if there were any other rooms available. we waiting for around 20 minutes with no update. we rang back to reception and was told the same thing. the same member of staff came to our room with breakfast tokens for the trouble of the tv. later on in the evening approximately around 9pm we called to see if there were any possible room service to which it was closed by that time. however, none of this was explained to us upon arrival. the next morning the breakfast was horrible. the scrambled eggs were rubbery, the toast was burnt, the bacon did not taste like bacon and the beans were watery. "

"Good amenities but a bit run down and old "

"The room was well equipped, nice and clean. Staff were very polite and helpful. Breakfast, initially thought was a bit pricey but, was well worth it the the waitress that served us was very sweet. Would definitely stay again and recommend it to anyone else."

"It doesn't help that hotels.com use a different grading for rooms to the hotels own website so I didn't actually get the type of room I was expecting. Other than that a perfectly good stay other than with the room bath not having a plug they had to give me a key to a 2nd room as they were unable to find a spare bath plug"

"The room and stay was excellent. The hotel and room were clean with ample parking and the staff were very friendly. Had a meal and breakfast and the food was very nice. The only negative was the bar prices. £46 or £37 for a bottle of wine, paid less in London hotels. "

"Very good attention to detail. Spotless room, very friendly staff and especially the young lad bar tender - he was excellent. The food was the highlight for us - we had the giant fishcake, pate and a burger. It was by far the best restaurant experience we've had locally. Highly recommended!"

"Loud, kids running the corridors until god knows what hours at night. Staff didn’t want anything to do with it. Waited over an hour to be checked in. Key card didn’t work - waited further 40 min to be resolved , room amenities empty , room hot and aircon didn’t work. Don’t recommend. "