Ratings based on 2,288 Verified Reviews

4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia-Verified Reviews
4 out of 5
by A verified traveller

Posted 19/05/2019
Comment from Hotel Management
19/05/2019 by Sunny, Hotel Management
Dear Anonymous, Thankyou for sharing your experience with us and i am delighted to see you had a memorable one. Hope we see you again soon. Kind regards Sunil Choudhary Operations Manager
5 out of 5
by A verified traveller

Posted 19/05/2019
Amazing once again. Room was fantastic and facilities are really good
Comment from Hotel Management
19/05/2019 by Sunny, Hotel Management
Dear Anonymous, Fantastic feedback to read from your recent stay at Crowne Plaza Surfers Paradise and I hope we see you again soon. Kind regards Sunil Choudhary Operations Manager
5 out of 5
by A verified traveller from Auckland

Posted 11/05/2019
Nice view and awesome pool Bathrooms and restaurant where nice aswell
Comment from Hotel Management
14/05/2019 by Chris, Hotel Management
Good morning, We are delighted to hear you enjoyed your stay and we look forward to welcoming you back to Crowne plaza Surfers Paradise again soon. Kind Regards, Chris Dimoski Manager on Duty
4 out of 5
by A verified traveller

Posted 05/05/2019
Will be returning if less charges ,staff are great, food not bad, facilities can be upgrade
Comment from Hotel Management
11/05/2019 by Ryan A, Hotel Management
Dear Anonymous, Thank you for taking the time to share you feedback with us. I am so pleased to read you found the staff to be great. I am sorry to hear you thought the facilities need upgrading, I will be sure to pass this onto the relevant department. Warm Regards Ryan A Assistant Night Manager
5 out of 5
by A verified traveller from Sydney, AU

Posted 03/05/2019
We stayed at the Crowne plaza – Surfer’s Paradise at our recent trip to Gold Coast. The hotel is strategically located in the heart of surfer’s paradise. Neither too far nor too close from the town centre at Broadbeach which is the mecca for good food, drinks and bustling crowd. It is on the tram route as well. The view from the 21st floor of Crowne plaza where we resided was breath-taking. There was the beach stretch on one side and the city high rise view on the other. I would give the hotel a five start for its location, extremely convenient to all the key, must-visit places in Gold Coast, the world renowned beach at Surfer’s paradise, SkyPoint view, Broadbeach, an array of multi-cuisine restaurants and the mega American style Pacific Fair mall, all within five minutes drive.
Comment from Hotel Management
07/05/2019 by Chris, Hotel Management
Thank you for your feedback. We are delighted to hear that you enjoyed your stay. We look forward to welcoming you back to Crowne Plaza Surfers Paradise again soon. Kind Regards, Chris Dimoski Manager on Duty
5 out of 5
by A verified traveller

Posted 01/05/2019
Like because of : 1. Excellent location of hotel 2. Accessible to tram n eateries
Comment from Hotel Management
01/05/2019 by Chris, Hotel Management
Good morning, Thank you for your review. We are delighted to hear that you enjoyed your stay and we look forward to welcoming you back to Crowne Plaza Surfers Paradise again soon. Kind Regards, Chris Dimoski Manager on Duty
4 out of 5
by A verified traveller from Auckland

Posted 28/04/2019
Loved my room, balcony, view Cocktails, Irish coffee poor standard
Comment from Hotel Management
28/04/2019 by Ryan A, Hotel Management
Hi Anonymous, Thank you for your Review. I am so pleased to hear you enjoyed your recent stay with us. I will ensure your feedback regarding the coffee is passed onto our Food and Beverage department. Thank you again and we look forward to welcoming you back again soon. Kind Regards Ryan A Assistant Night Manager.
5 out of 5
by A verified traveller

Posted 27/04/2019
Comment from Hotel Management
27/04/2019 by Ryan A, Hotel Management
Dear Anonymous, Thank you for your 5 out of 5 rating. We look forward to welcoming you again soon. Kind Regards Ryan A Assistant Night Manager,
5 out of 5
by A verified traveller

Posted 27/04/2019
Comment from Hotel Management
27/04/2019 by Ryan A, Hotel Management
Dear Anonymous, Thank you for your 5 out of 5 rating. We look forward to welcoming you again soon. Kind Regards Ryan A Assistant Night Manager,
5 out of 5
by A verified traveller from Seattle, US

Posted 27/04/2019
My stay from start til end was awesome, there beach facing rooms are great.
Comment from Hotel Management
27/04/2019 by Sunny, Hotel Management
Dear Anonymous, Thank you for sharing your experience with us and I am delighted to read you enjoyed your stay with us. We hope to see you again soon. Kind regards, Sunil Choudhary Operations Manager