Sunrise Hotels, Phoenix

"Great gym , quick to go coffees and treats, room good. Staff very nice"

"It was nice and unique. Though one staff in particular was very rude, most of them was helpful"

"This resort needs an upgrade. "

"Staff at the front desk were rude when i asked for towels. No towels were available. No mugs for coffee. Had to switch rooms, 1st one was very dirty and bed unmade, sent the pictures to hotel staff by txt. "

"The property feels very secure and is in great condition. Very basic but overall a great value for the money. It was unfortunate on our first of the two nights that we stayed the fire alarm went off 5 times at around 2:50am. The first time it went off for multiple minutes and for instances 2-5 it went off for 30 seconds or less each time. Because it went off multiple times & the firetruck/firefighters were on site for over 30minutes & we were not made aware of what had happened (other than a panicked lady in grey scrubs walking through the hallway in a rush as the alarm was blaring saying, “Its a false alarm”, it was really hard to get back to sleep for almost 2 hours. When I asked about it the next day I was told that somebody burned microwave popcorn. We had to buy bottled water and get plastic utensils to eat. There is a dishwasher & a cascade pod is provided but unless you bring your own dishes there is no reason to use it. There is a setup of two glass top burners, a microwave, and a full size fridge. And the location allows access to several restaurants and is 5 mins from the Desert Diamond Arena & surrounding restaurants if you have access to a car. Overall very satisfied with our stay & the accommodations. Vending machines, a laundry room, a very basic workout room, & available coffee are nice assets too. Staff was very kind. "

"It was great value for the price and location. "

"My stay was good but parking sucks for such a nice place"

"Very game organized "

"Security guard armed with riffle and mace. Room had no hangers, no blankets, broken lights. Bath stained bath mat. Very noisy and very scary. NEVER AGAIN."