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"Breakfast was delightful. "

"What a great find! Everything was outstanding: from check in to check out: super friendly and helpful staff, spotless place, very well organised, great food, plentiful breakfast,… I wish I had booked for an extra night. The whole family loved it!"

"Such a peaceful experience. Clean and spacious rooms. Amazing baths especially the outdoor bath. Food is plentiful with a wide variety of flavours and the staff were very polite. The building is a little tired but the service makes up for it. "

"I stayed here with my daughter and we had a wonderful time. I loved the onsen and walking around the resort and dining in our robes and slippers, so relaxing! the food was great, so many choices. "

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"A nice place to rest, connect with people, and enjoy local tours around Nakatsugawa!"

"Clean, comfy, parking easy, staff nice"

"アルコール飲み放題が非常に助かった"

"Beautiful hotel"

"Bellissima esperienza, ci siamo sentiti a casa. L’hotel seppur piccolo è molto accogliente e ha superato ogni nostra aspettativa. C’è la possibilità di riservare per 1 ora una sauna/onsen privata, bellissimo! Ci torneremo sicuramente. Se devo trovare un punto sfavorevole è il rumore che si sente degli altri ospiti. Ma per la bellezza del locale e del luogo, si puó certamente chiudere un occhio :)"

"A chilled space with gorgeous food and very accommodating staff."

"トイレ付きの和室を利用しました。子連れにはトイレ付きで正解でした。どこも清潔感があり快適に利用できました。ご飯も美味しかったです。朝食のパンがとても美味しくて、いつもご飯派の娘も喜んで食べていました。ホテルと違う部分はありますが、とてもリーズナブルですし満足です。わんちゃんも可愛かったです！"

"Renovated hotel, very nice, good value "

"Great location, friendly and helpful staff Well sorted breakfast "

"Comfortable hotel in a stunning location The outdoor onsen was very nice "

"Great place."

"Beautiful vista, food was great (strongly recommend doing a dinner reservation AND a breakfast reservation) owner was extremely kind and generous. He spoke better English than I spoke Japanese, which made it extremely easy to meet in the middle. 10/10 experience."

"The room is clean and comfortable "

"Really nice and clean hotel. Staff was very friendly. "