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"Staff were excellent in every aspect. Very helpful and courteous. Breakfast was good, restaurant was very packed w guests on the weekend."

"Great stay. With daily cleaning and changing of towels. Great free lounge facilities and lovely view of the castle Would definitely return"

"A perfect place to stay: convenient location right next to Kumamoto Station; a stylish and comfortable hotel with extras like a public bath, and a quiet space by the water garden courtyard. And the breakfast served is extra good: plenty of choices including some local specialties. It’s the place I will stay again next time I visit Kumamoto."

"Extremely kind staff and fantastic amenities "

"Fantastic hotel. Great location, great staff. Wonderful stay!"

"Great location - right by the station, shops and restaurants. Great breakfast served by friendly ladies. Quiet, comfortable room "

"We had a fantastic stay at this accommodation. The bed was incredibly comfortable, honestly one of the best we’ve ever slept on! We loved it so much that we’re even considering buying the same mattress when we get home. Having a washing machine in the room was also a huge bonus, especially during our long holiday in Japan. It made it so easy to keep our clothes fresh without any hassle. The room itself was very clean, spacious, and well-maintained, which made our stay even more relaxing. We also felt very safe throughout our time there, which is always important when traveling. Another plus was the convenient parking. There are spots available just a short 2-minute walk from the hotel."

"Room was clean and tidy, many restaurant options was nice. Check in was easy and the staff was nice and very accommodating. "

"Lovely hotel with onsen. "