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"Absolutely incredible and relaxing experience. In such a convenient location as well, next to a huge mall and multiple restaurants. Staff were all extremely helpful and kind. I would gladly come back here next time I am in Kumamoto."

"We had a fantastic stay at this accommodation. The bed was incredibly comfortable, honestly one of the best we’ve ever slept on! We loved it so much that we’re even considering buying the same mattress when we get home. Having a washing machine in the room was also a huge bonus, especially during our long holiday in Japan. It made it so easy to keep our clothes fresh without any hassle. The room itself was very clean, spacious, and well-maintained, which made our stay even more relaxing. We also felt very safe throughout our time there, which is always important when traveling. Another plus was the convenient parking. There are spots available just a short 2-minute walk from the hotel."

"Parking feels safe. The room is clean!"

"They had a breakfast buffet available. The staff was friendly and helpful. My only problem was the lack of hypoallergenic bedding (I'm allergic to down). Other than that, it was a great place to stay"

"Lovely hotel with onsen. "

"Good location close to train station & bus & tram stops Good breakfast tho a bit more space would be good. It did get crowded Minimal sound proofing. Trams outside were too loud & I was on the 15th floor. Bring ear plugs. Mattress too hard"

"The location is great, less than 5 mins walk from Kumamoto Station. "

"Room is very clean and spacious with good view"

"The room was clean however you can’t check in early, which is something you should note if you arrive before three. There is no included breakfast. There are a lot of stairs within the actual room itself, which is a trip hazard in the middle of the night. We checked out a day early as the bed was very uncomfortable and very low to the ground. "