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Suizenji Comfort Hotel

2.5 star property
Hotel in Kumamoto with a 24-hour front desk

Choose dates to view prices

Photo gallery for Suizenji Comfort Hotel

Property entrance
Lobby
Lobby
Triple Room, Multiple Bedrooms, Non Smoking
Property amenity
Suizenji Comfort Hotel in Chuo Ward offers modern amenities and practical services. Guests enjoy a buffet breakfast and in-room WiFi. The 24-hour front desk provides luggage storage, while dry cleaning and laundry services handle travel needs.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is AU$82
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room, Smoking

Premium bedding, down duvets, desk, blackout curtains

Single Room, Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Single Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Semi Double Room, Smoking

Premium bedding, down duvets, desk, blackout curtains

Semi Double Room, Smoking

Highlights

Air conditioning
Fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 13 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Semi Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Semi Double Room, Non Smoking

Highlights

Air conditioning
Fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Twin Room, Smoking

Premium bedding, down duvets, desk, blackout curtains

Twin Room, Smoking

Highlights

Air conditioning
Fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 17 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Triple Room, Multiple Bedrooms, Non Smoking

Triple Room, Multiple Bedrooms, Non Smoking

Triple Room, Multiple Bedrooms, Non Smoking

Highlights

Air conditioning
Fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 21 sq m
  • Sleeps 6
  • 3 Large Twin Beds
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About the area

Map
1-1-1 Izumi, Kumamoto, Kumamoto-ken, 862-0941

What's nearby

  • Suizenji Gardens - 3 min walk - 0.3 km
  • Kumamoto City Hall - 3 min drive - 2.8 km
  • Kumamoto-jo Hall - 4 min drive - 3.5 km
  • Sakura Machi Kumamoto - 4 min drive - 3.5 km
  • Kumamoto Castle - 4 min drive - 3.5 km

Getting around

  • Zoological and Botanical Gardens Entrance Tram Stop - 3 min drive
  • Suizenji station - 11 min walk
  • Kumamoto (KMJ) - 41 min drive

Restaurants

  • ‪コーエイ - ‬6 min walk
  • ‪熊本拉麺 豚美 - ‬3 min walk
  • ‪水前寺観光センター - ‬5 min walk
  • ‪水前寺共済会館 グレーシア - ‬4 min walk
  • ‪五郎八 - ‬3 min walk

About this property

Suizenji Comfort Hotel

Hotel near Kumamoto Castle
Suizenji Comfort Hotel provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and free newspapers
  • Luggage storage, a lift and a 24-hour front desk
  • A ballroom, a vending machine and a computer station
Room features
All 142 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and free weekday newspapers.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • LED TVs with digital channels
  • Fridges, electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • Lift (80 centimetre wide door)

More

  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1500 per person
  • Self-parking fee: JPY 1000 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system and window guards

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Suizenji Comfort
Suizenji Comfort Hotel
Suizenji Comfort Hotel Kumamoto
Suizenji Comfort Kumamoto
Suizenji Comfort Hotel Hotel
Suizenji Comfort Hotel Kumamoto
Suizenji Comfort Hotel Hotel Kumamoto

Frequently asked questions

Is Suizenji Comfort Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Suizenji Comfort Hotel?

As of 21 Oct 2025, prices found for a 1-night stay for 2 adults at Suizenji Comfort Hotel on 16 Nov 2025 start from AU$82.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Suizenji Comfort Hotel?

Self-parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Suizenji Comfort Hotel?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Suizenji Comfort Hotel?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Suizenji Comfort Hotel located?

Located in Chuo Ward, this hotel is within a 10-minute walk of Suizenji Gardens, Izumi Shrine and Lake Ezu. Kenritsu Library and Kumamoto Suizenji Stadium are also within 1 mile (2 km). Suizenji station is 11 minutes by foot and Kumamoto Minami Station is 28 minutes.

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Reviews

Suizenji Comfort Hotel Reviews

7.6

Good

7.4

Cleanliness

7.0

Location

7.8

Staff & service

7.4

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 108 out of 492 reviews
Rating 8 - Good. 211 out of 492 reviews
Rating 6 - Okay. 120 out of 492 reviews
Rating 4 - Poor. 42 out of 492 reviews
Rating 2 - Terrible. 11 out of 492 reviews

Reviews

10/10 Excellent

pradeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice calm and quiet place to stay with family
Stayed 2 nights in May 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was made to feel very welcome upon my arrival.The staff were kind and pleasant
Stayed 1 night in Aug 2025

10/10 Excellent

WY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A straight walk off the subway line, close to restaurants, and very peaceful and safe neighborhood.
Stayed 1 night in Apr 2024

4/10 Poor

Dylan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was alright, if you don't have anywhere else to stay last minute, this place is a decent option. Just found the laundry section to be very outdated, and had to go to a Coin Laundry instead.
Stayed 5 nights in Dec 2024

6/10 Okay

Darren

Liked: Staff & service
Well located near Shizumi gardens and next to a tram stop to visit the castle. Hotel itself is ok, it needs modernising, our aircon was very noisy and ineffective. No filterred water provided. Staff were very professional, especialy the man who manages the parking system who was very kind and patient.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
For a hotel of this quality I'd assume there be free parking but I had to pay despite it being parked on the same building. The rest was pretty decent.
Stayed 1 night in Jul 2023

4/10 Poor

Barry

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff members at the reception are nice, polite and helpful. Communication needed some effort as they speak Japanese only. The room was really a bit dated and it needs renovation. Location is good. Parking charge ¥900 a day (perhaps in the city area). A family mart is within 2mins walking distance. Daily room cleaning needs request in advance (default no cleaning, even emptying the rubbish bin). Anyway, overall it is okay at least everything and facility inside the room was functional.
Stayed 2 nights in Jan 2024

10/10 Excellent

Hiroaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空港からはのアクセスがとてもよいです。リムジンバスのバス停が近いです。また路面電車やJRの駅も近いので熊本駅にもすぐに行けます。
Stayed 2 nights in Oct 2025

6/10 Okay

えみこ

Liked: Staff & service
アメニティが満足いかなかった。 素泊まりの金額が高い。 駐車場が離れて居る。
Stayed 1 night in Sep 2025

10/10 Excellent

みな

Stayed 1 night in Aug 2025

8/10 Good

かよこ

Stayed 1 night in Aug 2025

4/10 Poor

FUMIHIRA

Disliked: Amenities, property conditions & facilities
電話故障の様で繋がらず。
Stayed 1 night in Aug 2025

8/10 Good

みゆき

Stayed 1 night in Aug 2025

6/10 Okay

minami

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Mitsuo

Stayed 2 nights in Aug 2025

8/10 Good

みつお

移動もしやすい立地で良かったです。
Stayed 2 nights in Jun 2025

6/10 Okay

MASAYOSHI

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
バスタブが固定されておらず少し危なく感じました。またトイレが少しカビで汚いです。ただ、サービスは良かったと思います。
Stayed 2 nights in Jun 2025

8/10 Good

ヒロミ

TVがちょっと小さい
Stayed 1 night in Jun 2025

10/10 Excellent

Masayoshi

Stayed 1 night in Jun 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Friendly staff and accommodating

Staff is amazing, very friendly and parking is on site for a small fee. Not too far from the city area. Hotel is aging could use an update, but will do the job. Thank you!
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Room comfort
風呂がビジネスにしては大きい
Stayed 2 nights in Apr 2025

6/10 Okay

mineko

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

???

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

ミユキ

Liked: Staff & service, amenities, property conditions & facilities
市電の駅も近く移動しやすかった。
Stayed 1 night in Mar 2025