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"Beautiful hotel. Fabulous rooms. Lots of dining and bar options at facility. Staff all amazing."

"This hotel offered a nice place to stay at very good value compared to other hotels in London. The breakfast was great as well."

"Excellent"

"Nice hotel. Love the hot tub."

"It was not clear when booking the hotel was under construction and the rooms were not complete"

"Was not aware that while parking underground there is no elevator. Bringing luggage up a flight of stairs is not fun. Website is still showing pre-packaged breakfasts which all the hotels were doing during Covid. So that is what we expected. It is not currently being offered, thankfully. Breakfast was ok. Frozen breakfast sandwiches you need to microwave but you can make toast, bagels, muffins, fruit, yogurt, etc…. If they ask, I would suggest a waffle maker. 😉 Guest bathrooms for breakfast area are near check in counter and on 2nd floor - and be forewarned - do not lock from inside."

"Too many hidden costs"

"The staff was friendly and helpful. The room was extremely clean. The pool was great. One of the elevators was out of service."

"I booked my Rm through Expedia, not realizing that if i would of booked directly with the hotel my parking space would have been complimentary. It was a quaint Rm, cozy, however, i wish there would of been a microwave in the Rm"