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"The staff were friendly and helpful. The breakfast was very good. The bedroom was horrible, a room adapted for disabled people, the carpet appears old and dirty. We are not disabled and we're very disappointed with the room."

"Excellent room, with good aircon, which is needed if there is no window. Towels and bedding very clean. Unfortunately lost half a nights sleep as couple of people having an argument in the corridor. Went on for an age and finally calmed down after a while but then struggled to get back to sleep!"

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"Parking extortionate £10 overnight when not in a locked area. Hairdryer wiring exposed. Ironing board cover burn specks. Only 1 teaspoon. Windows cannot open for fresh air. Air con unit shows filter require cleaning so was not working well. TV not all basic free view channels available. Worse of all, in a massive hotel only 2 points for lifts when you have luggage to carry, and only one set of the lifts goes to ground floor reception. Have to walk 15 mins to get to lifts ! Ridiculous when u have luggage to carry. Will not use again. Only positive it has a room safe. "

"Most friendly staff i have come across "

"Great location, handy for the shops and evening entertainment. Parking less than a minute away. Great bar on the 14th floor with a great view over the surrounding concrete and countryside. Breakfast was good in the morning and the rooms were spacious and clean. Shower could do with an extra couple of bars pressure but all in all thoroughly recommended. Booked it off previous recommendations and they were right to suggest it. "

"Very mid, especially for the name they try and piggy back on. Carpets stained, and bathroom grotty. Wouldn't return."

"I was warmly welcomed in an efficient friendly manner. Room was good. Unfortunately as I was getting readyvto leave for my early morning flight I became unwell. I had dizziness and sickness. The early morning staff were very helpful to me. As I was suffering badly with sickness they called an ambulance and I was taken to the local hospital."

"We didn't have breakfast "