Hôtel Reisen in The Unbound Collection by Hyatt

Primary image
Indoor pool
Balcony
Hypo-allergenic bedding, minibar, in-room safe, laptop workspace
Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Overview of Hôtel Reisen in The Unbound Collection by Hyatt

Hôtel Reisen in The Unbound Collection by Hyatt

5.0 star property

4.8/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Skeppsbron 12, Stockholm, 111 30

Explore the area

  • Popular LocationStockholm Palace5 min walk
  • Popular LocationMaria Square17 min walk
  • Popular LocationStockholm City Hall18 min walk
  • AirportStockholm (ARN-Arlanda)35 min drive

Choose dates to view prices

About this area

Stockholm

Hôtel Reisen in The Unbound Collection by Hyatt is located in Gamla Stan, a neighbourhood in Stockholm, and is in the city centre and on the waterfront. Stockholm Palace and Drottningholm Palace are notable landmarks, and the area's natural beauty can be seen at Skansen and Millesgarden. Vasa Museum and ABBA The Museum are not to be missed. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • Nobel Museum - 4 min walk
  • Stockholm Palace - 5 min walk
  • National Museum - 10 min walk
  • Maria Square - 17 min walk
  • Stockholm City Hall - 18 min walk

Getting around

  • Gamla stan T-Bana - 7 min walk
  • Stockholm (XEV-Stockholm Central Train Station) - 18 min walk
  • Arlanda Airport (ARN) - 35 min drive

Restaurants

  • Grill Ruby - 2 min walk
  • Under Kastanjen - 3 min walk
  • Magnus Ladulås - 3 min walk
  • Texas Longhorn - 3 min walk
  • Grillska huset - 4 min walk

About this property

Hôtel Reisen in The Unbound Collection by Hyatt

Luxury Stockholm hotel in Gamla Stan, walk to Stockholm Palace
This smoke-free hotel features an indoor pool, a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a sauna and a 24-hour business centre are on-site. All 140 rooms boast heated floor (bathroom), and offer free WiFi and LED TVs. Guests will also find minibars, room service and electric kettles. Change of towels is available on request
Hôtel Reisen in The Unbound Collection by Hyatt offers 140 accommodations with minibars and a safe. 55-inch LED televisions come with premium satellite channels.

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include Swedish massages, facials and manicures and pedicures.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
On-site antigen/rapid COVID-19 testing is available for a SEK 100 fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Wi-Fi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (SEK 750 per night)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: SEK 325 per person
  • 1 restaurant
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Sauna
  • Spa services

Family friendly

  • Indoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Swedish

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Outdoor furniture

Spa

  • Facials
  • Manicures and pedicures
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar

More

  • Eco-friendly cleaning products used
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of SEK 350 per pet, per stay (maximum SEK 695 per stay)
Welcoming dogs only
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SEK 325 per person (approximately)
  • Self-parking fee: SEK 750 per night
  • Pet fee: SEK 350 per pet, per stay (maximum SEK695 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool

Property is also known as

First Hotel Reisen
First Hotel Reisen Stockholm
First Reisen
First Reisen Hotel
First Reisen Stockholm
Hotel First Reisen
Hotel Reisen
Reisen Hotel
1st Hotel Reisen
First Hotel Stockholm

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 89 out of 112 reviews
5 - Excellent 79%
Rating 4 - Good. 21 out of 112 reviews
4 - Good 19%
Rating 3 - Okay. 2 out of 112 reviews
3 - Okay 2%
Rating 2 - Poor. 0 out of 112 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 112 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in old town. Beautiful views across the water. Easy walking to all of old town. Our room was very comfortable with excellent bed. Staff was exceptional. Relaxation room with sauna and plunge pool really helped with wind down. I would highly recommend this hotel.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff.
Stayed 4 nights in Apr 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location and sauna area
Lovely stay in a business trip. Sauna area and bfast are the highlights for me.
Stayed 3 nights in Nov 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent except it was weird the hotel didn't have shoe-horns. It is to be expected in a hotel if this type.
Stayed 7 nights in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back - what a wonderful property!
The rooms, the views, the skagen toast, the SERVICE, warm welcome and engagement from the staff, the location…. I simply can’t say enough. I loved every minute of my stay here and commend whoever is managing this hotel. Every detail was taken care of. This is not a cheap hotel but by far worth every penny. After a month of traveling through several european countries, this was the one place I knew I would return to… Currently researching how to relocate to Stockholm thanks to my stay here. haha Thank you Hotel Reisen for a perfect time!
our room view!!! wow.
Stayed 4 nights in Dec 2021