Still Water Tours and Activities

Checking in was confusing as I'd done an online check in the day before but when we got there I had to go through normal check-in Room had everything we needed but bathroom very tiny and for people who are carrying a bit of weight may struggle to manoeuvre around it. Bed was super comfy, so 10 out of 10 for that. Staff very friendly. In the morning then lift was out of service which wasn't great as we were on the 3rd floor and had to walk down several flights of stairs. Anyone with mobility problems would have struggled with this. We liked where the hotel was situated pretty building and lovely reception area. The TV in our twin room was opposite one of the beds so not ideal place for the other person trying to watch from the other bed. Great for a night away but for the price of the tiny twin room it seemed a lot of money so although we loved the area not sure we would stay there again.

Had a lovely stay! The staff is very kind and attentive, the rooms are well appointed and decently sized, and you can’t beat the location just steps away from Pavillion Road. But the real reason you should book this hotel is the access to the private park just off the dining room. A truly special place to sit and relax. A real hidden gem in London.

Wonderful location and spacious rooms. Not the most up to date amenities, however. Perfect place to stay with a larger group.