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"the room was warm comfortable and spotless The room overlooked the road but the room was very quiet nor could you hear any noise from the bar area down stairs we both slept really well "

"One of the best hotels my chap and I have stayed in for a long time. It wasn't 'tired', the staff were helpful, the breakfast was excellent and the room clean. If we had to fault it, being very picky, the bathroom was a bit cramped and the towels weren't changed when we asked. The superb spa treatment that was a last minute booking, was a bonus. We highly recommend this hotel and we will be staying again."

"Lovely stay and came across the stunning Offa cocktail bar inside. Staff very helpful however a couple of points not so enjoyable- shower over the bath was difficult to work it . No hook on back of the bathroom door it hadn’t been replaced just the marking where the old one had been. Didn’t sleep very well as the quilt was very thin it felt like a summer quilt. No extra blankets in room . Central location for everything is great. "

"Clean rooms with good selection of hot beverage. Very comfortable bed. Fabulous breakfast options included in the price. Make sure to book in for an evening meal too as it was superb, beautifully presented and delicious. "

"Room clean, amenities ok bathroom and rooms dated and needing attention. "

"Disappointing all round. Room tired and shabby, plus not thoroughly cleaned. Spa showing its age (eg not all pool jets working). 30 min spa massage was actually closer to 20 mins. Emailed final bill included a “optional” service charge that could not be declined I.e not optional. "

"A bit tired due to old building, room we had was due refresh. Breakfast was excellent. Customer service excellent, parking good"

"Absolutely fabulous. Beautiful room. Pristine bathroom and bedding. Lovely meal and good beer in the evening. Friendly welcoming staff. Excellent breakfast…so much choice. Can’t wait to stay again. Thank you so much. "

"As always a lovely stay with excellent food and brilliant staff. They are so friendly, efficient and attentive."