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"Room with a stunning city view and wonderful staff interaction with Chris on reception. As a wheelchair user when a member of staff go out of their way to make you feel comfortable and included it’s is greatly appreciated. "

"Room is clean. It’s the bed, I think mattress needs changing in 1011. And the map of car park should more clearer. I know it’s easy to instruct and follow if you know the place but if you’re not know the place it’s hard. Or maybe they need to include the photo of car park gate."

"Good "

"First time I’ve stayed and won’t be the last, staff could t do enough to help me "

"Superfina o fräscha rum, jättetrevlig personal. Det enda vi saknade var möjligtvis ett skohorn o en toalettborste, men det är småsaker. "

"My stay was fantastic. The room was spacious, clean and lovely decor. Bed was so big and we had a lovely river view. Staff we're friendly and helpful, check in was quick and easy. Breakfast was nice, a good selection. The only negative is the parking is so expensive, £25 for 1 night!! We parked on the street outside as its free Saturday and Sunday's. I will admit, it put me off at 1st this place being named as an hostel but it is more like a hotel. All in all, a lovely stay. We will be back he street outside as its f and S"

"Friendly staff, who care about your enjoyment. Lovely clean and quiet room, with Elemis products. The water facilities on the ground floor were a nice touch. Best of all...the smell! A gorgeous aroma as you enter the hotel, and through reception."

"Everything was perfect. Special hotel that's clearly a labour of love for the owners. Staff were excellent and service was first class. I will return."

"Great location for accessing the O2. A simple bus ride and your there! "