Family Hotels & Resorts in St Helens from AU$114

"The room was nice, ive stayed before and the standards vary. But overall a lovely stay with a nice pool, jacuzzi and sauna for free with the stay. Free parking and comfy beds. "

"Perfect for what I needed during a business trip"

"Quick checkin, friendly staff and very nice breakfast. Plenty to choose from at the breakfast buffet. It was a perfect spot to stay overnight before catching a cruise from Southampton. Shopping center and many restaurants within walking distance too."

"Great stay, great location"

"We appreciated being allowed to check in early and being given a room on the top floor as requested in advance. We also particularly liked the quiet and walkable neighborhood, the proximity to the docks, the dining and relaxation areas, the complete breakfast, and several of the dinner selections which we enjoyed both of our 2 nights at the hotel. The only negative aspect was the extremely small size of our room in which we could barely open and make use of our luggage."

"We recently stayed at this hotel after breaking down on our journey. Unfortunately, we couldn’t make our first night and phoned the hotel to explain the situation. The woman we spoke to didn’t seem very interested or concerned, and we were disappointed that nobody even asked if we were okay given the circumstances. When we finally arrived the following evening around 5:30pm, the staff there were friendly and welcoming, and the stay itself was pleasant. However, the lack of empathy and customer care during our initial phone call left a negative first impression. Overall, the hotel itself was fine, but better communication and understanding in situations like this would really improve the customer experience."

"The room was clean and decor in good. It was air-conditioned but stopped during the night, there was a window but it was locked shut so not a great nights sleep. If these hotels want to save on electric please let us open a window. We wouldn't stay in the summer months due to this reason alone. Convenient for parking, shopping and eating and good value for money."

"Great staff and very good food. Bath was past its best and could do with replacing. Bed was comfortable but pillows weren’t. Overall a good experience and would stay there again "

"Accommodation areas being renovated, so bit untidy at the moment. Public areas very nice, restaurants excellent, and the staff were wonderful. I will stay here again if I am in Portsmouth."