Search Chalets in St Helens

"The bar had a good selection of drinks. Breakfast was lovely adequate. The room was spotless and the bathroom was very clean "

"The food in the hotel is pricey but there are plenty of eateries nearby. We did have room service and the burger and cheese plate was very good. The bed was extremely comfortable and the room comfortable and quiet. We were close to the lifts so did hear people chatting as they were waiting but it wasn’t too intrusive."

"I love this place and always use it when traveling down to see my family in Hampshire. The staff are always friendly and professional and the place is just gorgeous with nice big clean rooms and lots of facilities. The only tiny thing I'd say is that if you want a drink in the bar during office hours, you'll need to mention it to a member of staff in the restaurant as the bar isn't staffed all the time. They're more than happy to come through and make you one though so no biggie "

"Parking was great. Fire alarm went off early in the morning and woke us all up. Corridor lighting was poor, security at front desk was poor"

"Traditional pub easy parking behind hotel"

"Don’t rely on the availability of car parking or electricity! We’d picked this hotel because it had car parking at only a £5 charge, however there are not enough spaces for the number of rooms and we had to park on the street (which felt unsafe and cost £15.20 to park overnight, so £10.20 more than we expected to pay) and had we known this we would have stayed elsewhere. But the biggest issue was that our room didn’t have electricity! The lights in the bedroom wouldn’t switch on, so we only had the bathroom light to see by (so left it on all night to find our way. We also had to wedge the suitcase by the bathroom door to be able to use that light to find things!) and were unable to charge our phones. This caused a lot of anxiety being unsure if our phone batteries would last long enough for our 5am alarm and also to show our ferry tickets. We were able to have showers but I couldn’t wash my hair due to being unable to use a hairdryer or straighteners afterwards (which I know is not vital, but did mean I felt gross/self-conscious all of the first day of my holiday). We called reception to report the lack of light/power but they weren’t bothered - they said it’d have to wait until tomorrow when maintenance were in (so with it being a 1 night stay, that would obviously be after we had checked out!) and were unwilling to let us change rooms (it may have been fully booked and thus impossible, but they didn’t say) and didn’t even apologise!"

"It was our second time staying at the Langston Quays. We had a lovely stay both times. Room great, staff excellent, breakfast delicious. Something for all tastes. We will be back. It has a big thumb’s up from us 👍"

"Convenient location on Gunwharf Quays. Staff were very nice and very helpful. A shame the aircon is not working. I understand it needs repair and there is a dispute berween the hotel and Gunwharf about who is responsible for the repair. There was a some noise from nearby bars or club 'til late. Also other guests were a bit noisy returning late to their rooms. The bed was comfortable, apart from the room temperature issues! The window was locked shut so no fresh air ventilation. "

"I thought the food at the restaurant (for dinner and breakfast) was pretty poor, and not up to the usual standard of Hilton hotels. I would stay here again, but it’s really nothing special."