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Reviews of Hotel Eastside

3.5 out of 5
Hotel Eastside
Langgasse 151, St. Gallen

Reviews

9.0

Wonderful

Rating 10 - Excellent. 43 out of 88 reviews" "
Rating 8 - Good. 43 out of 88 reviews" "
Rating 6 - Okay. 2 out of 88 reviews" "
Rating 4 - Poor. 0 out of 88 reviews" "
Rating 2 - Terrible. 0 out of 88 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Philippe

Stayed 2 nights in Jul 2023
Response from fa on 30 July 2023
Herzlichen DANK!

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Response from Fabienne Marty on 5 Dec 2022
Thank you so much John!

8/10 Good

Faruk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Fabienne Marty on 27 June 2022
Vielen herzlichen Dank!

10/10 Excellent

Kemal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Fabienne Marty on 2 Sept 2020
Sehr geehrter Gast Herzlichen Dank für Ihr Bewertung! Wir freuen uns schon jetzt auf Ihren nächsten Aufenthalt und grüssen Sie freundlich aus der Ostschweiz.

10/10 Excellent

Stephan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
This was a business trip to St. Gallen and the hotel is great for it. The service was excellent, the room spacious and clean.
Stayed 4 nights in May 2020
Response from Fabienne Marty on 3 June 2020
Dear Guest Thanks a lot for your friendly feedback! We hope to see you soon again in our hotel. Kind regards from St. Gallen

8/10 Good

Joyce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from F. Marty on 30 Oct 2019
Guten Tag lieber Gast Herzlichen Dank für Ihr Feedback Ihres Aufenthaltes bei uns im Eastside. Auf Ihren nächsten Besuch freut sich das Team.

10/10 Excellent

Tak Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service
Services are good I missed the breakfast time but the lady still offered me something. Very kind.
Stayed 2 nights in May 2019
Response from Fabienne Marty on 5 June 2019
Dear guest, thank you very much for your positive feedback. We hope that we can welcome you again at our next visit in St.Gallen. Best regards from Switzerland

8/10 Good

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very spadeful room, very nice bathroom. Good Thai restaurant also Abit expensive for a 3 stars but it’s Switzerland!
Stayed 1 night in Apr 2019
Response from Fabienne Marty on 20 Apr 2019
Thank you for your review. Your feedback is very important for us. We are happy that you liked our bathroom and that you ate well. We would be pleased if you would consider us during your next stay in St.Gallen and if we could welcome you again as our guest. Friendly greetings from St.Gallen.

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent! I liked it a lot! Very friendly and competent staff!
Stayed 1 night in Sep 2018
Response from Reto Merz Réception on 5 Oct 2018
Dear Andreas Thank you very much for your positive feedback. We are happy that we could fulfill your expectations. With every good wish Your Team Hotel Eastside

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel with little character
The hotel is in very good condition and very clean. Polite, helpful staff. There is however no airconditioning and the room was very hot. Breakfast was ok but the restaurant (used on one evening) is utilitarian and has absolutely no atmosphere. Food was quite good and reasonably priced. Good free underground parking.
Stayed 2 nights in Aug 2018
Response from Fabienne Marty on 19 Sept 2018
Thank you for your feedback! =) If requested and available we book a room with air-conditioning (but we have only 6 rooms and they are not always free). We are looking forward to welcome you next time in our hotel.

8/10 Good

Mirjam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and clean
Nice modern facilities. Very friendly staff staying overtime to wait for my arrival late at night. Only downside is the location a bit out of time. However, the bus is conveniently located in front of the door. A little noisy if you want to leave the window open.
Stayed 1 night in Jun 2018
Response from Reto Merz Réception on 3 July 2018
Dear Mirjam Thank you very much for your feedback. Apologies for our late reply. Glad to hear that our staff assisted you in the best possible way. Unfortunately the house is where it is and so is the street. There is nothing we can do about that. As you mentionned public transport stops right in front of the house and is free for all hotelguests sincerely your Team Hotel Eastside

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Fabienne Marty on 15 Apr 2018
Danke für Ihr Feedback! Wir freuen uns auf Ihren nächsten Besuch.

8/10 Good

Tamir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Alles Ok
Stayed 1 night in Dec 2023
Response from Fabienne Marty on 5 Dec 2023
Herzlichen Dank für Ihren Kommentar!

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles bestens.
Schöne Zimmer, direkt an Hauptstrasse aber gut isoliert.
Stayed 1 night in Oct 2023
Response from Fabienne Marty on 17 Oct 2023
Herzlichen Dank!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Fabienne Marty on 16 Oct 2023
Herzlichen Dank!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Fabienne Marty on 16 Oct 2023
Herzlichen Dank!

10/10 Excellent

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr gutes, schönes und sauberes Hotel. Die Hauptstraße ist etwas laut aber nicht massiv störend
Stayed 2 nights in Oct 2023
Response from Fabienne Marty on 11 Oct 2023
Herzlichen Dank für Ihren tollen Kommentar!

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Fabienne Marty on 11 Oct 2023
Herzlichen DANK!

10/10 Excellent

joel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Direktion on 14 Sept 2023
Herzlichen Dank für Ihren wunderbaren Kommentar!

6/10 Okay

Andreas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bei geöffnetem Fenster viel zu laut, sonst ok
Das Hotel ist relativ neu, gepflegt und sauber. Unser Zimmer hatte etwas Aussicht auf den Bodensee. Das hört sich toll an, der Nachteil ist, dass man das Fenster damit auch direkt an der stark, auch von Posern und sonstigen Rennfahrer, befahrenen Straße hat. Wahrscheinlich kein Problem, wir schlafen aber bei geöffnetem Fenster, daher unerträglich laut. Für mich persönlich waren die Betten schrecklich, viel zu hart und total unbequem. Für meine Frau war es hingegen ok. Das Frühstück war etwas sparsam aber gerade noch ok.
Stayed 1 night in Sep 2023
Response from Fabienne Marty on 11 Oct 2023
Lieber GastHerzlichen Dank für Ihren ausführlichen Kommentar und Ihre Zeit! Auf Anfrage und Verfügbarkeit kann vor Ort ein Zimmerwechsel vorgenommen werden - die Receptionsmitarbeiter ist hierfür gerne behilflich. Ebenfalls sind Topper erhältlich für einen weicheren Komfort des Bettes. Gerne werden wir diese beiden Punkte in Ihrer Kartei notieren um dies bei einem allfälligen nächsten Aufenthalt zu berücksichtigen. ) Anregungen bezüglich Frühstücksoptimierung nehmen wir immer gerne entgegen und besprechen dies intern mit unserem Team.

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023
Response from Direktion on 14 Sept 2023
Herzlichen Dank für Ihren wunderbaren Kommentar!

8/10 Good

Hatem

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2023
Response from Fabienne Marty on 22 July 2023
Lieber GastHerzlichen Dank für Ihren Kommentar!

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gute Lage
Stayed 2 nights in Apr 2023
Response from Fabienne Marty on 17 Apr 2023
Lieber GastHerzlichen Dank für Ihr toles Feedback!

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Fabienne Marty on 23 Feb 2023
Herzlichen Dank!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Fabienne Marty on 16 Dec 2022
Herzlichen Dank!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Fabienne Marty on 1 Dec 2022
Herzlichen Dank!

8/10 Good

Ines

Stayed 3 nights in Nov 2022
Response from Caroline Grob on 13 Mar 2024
Herzlichen Dank lieber Gast!

10/10 Excellent

Paolo

Business traveller
Liked: Staff & service, property conditions & facilities
Sehr zu empfehlen
Stayed 1 night in Aug 2022
Response from Fabienne Marty on 25 Aug 2022
Herzlichen Dank!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Fabienne Marty on 19 July 2022
Herzlichen Dank!

10/10 Excellent

Julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gute Übernachtungsmöglichkeit !!!
Für mich persönlich war der große Schreibtisch und das gute WLAN sehr positiv.
Stayed 1 night in Apr 2022
Response from Fabienne Marty on 14 Apr 2022
Lieber Gast Herzlichen Dank für Ihre Bewertung!

10/10 Excellent

François

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable séjour a St GALLEN
Personnel a l'écoute et très agréable avec un rapport qualité prix imbattable
Stayed 4 nights in Feb 2022
Response from Fabienne Marty on 9 Mar 2022
Monsieur Merci beaucoup pour votre gentil commentaire! Nous sommes très heureux que vous ayez un agréable séjour chez nous. Meilleures salutations

10/10 Excellent

cedric

Stayed 1 night in Feb 2022
Response from Fabienne Marty on 9 Mar 2022
Vielen Dank für Ihre Bewertung!

10/10 Excellent

Raul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recommend
i really enjoyed my short stay from all points of view
Stayed 1 night in Jan 2022
Response from Miguel Damas on 9 Feb 2022
Dear guest, Thank you very much for your feedback! We are happy that you enjoyed your stay with us.

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Response from Fabienne Marty on 24 Jan 2022
Vielen Dank für Ihre Zeit und Ihre Bewertung!

8/10 Good

Hatem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Fabienne Marty on 19 Jan 2022
Vielen herzlichen Dank für Ihre Zeit und die Bewertung!

8/10 Good

Roman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Businesshotel
Grosses Doppelzimmer für Alleinnutzung, bequemes Bett. Das Chicken-Curry war ausgezeichnet und die
Stayed 1 night in Nov 2021
Response from Fabienne on 19 Nov 2021
Guten Tag lieber Gast Danke für Ihr Feedback! Es freut uns sehr, dass Sie mit der Zimmergrösse uns Bettqualität sowie mit dem Restaurantessen zufrieden waren.

10/10 Excellent

Martin

Stayed 1 night in Nov 2021
Response from Fabienne Marty on 4 Nov 2021
Lieber Gast, vielen herzlichen Dank für das tolle Feedback!

8/10 Good

Renate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant sehr kühl eingerichtet ohne Ambiance sowie keine Hintergrundmusik beim Frühstück. Still wie in der Kirche. Personal sehr freundlich aber eventuell nicht gelernt. Distanz zur Stadtmitte stimmt. Preis/Leistung im direkten Vergleich mit 4*Hotel in Davos stimmt nicht. Die Übernachtung inkl. Frühstück war teurer als in Davos!
Stayed 1 night in Oct 2021
Response from Fabienne Marty on 19 Nov 2021
Guten Tag Danke für Ihr ausführliches Feedback und Ihre Zeit dafür! Wir werden dies zur Kenntnis nehmen und uns intern besprechen.

8/10 Good

Kemal

Stayed 1 night in Sep 2021

10/10 Excellent

Joeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Fabienne Marty on 29 Oct 2021
Vielen herzlichen Dank!

10/10 Excellent

Jianzhong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Fabienne Marty on 29 Oct 2021
Vielen lieben Dank!

10/10 Excellent

Manuela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerne wieder
Sehr nettes und hilfsbereites Personal. Sparziergang im grünen startet am Haus und wer in die Innenstadt möchte bekommt kostenlose Bustickets. `Sonderwünsche´ - wie Wasserkocher auf dem Zimmer, etc - werden gerne erfüllt - einfach fragen :D
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Manuela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Fabienne Marty on 7 June 2021
Herzlichen Dank für Ihr Feedback!

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Fabienne Marty on 25 May 2021
Lieber Gast Herzlichen Dank für Ihre Zeit um und dieses tolle Feedback abzugeben. =)

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbares Hotel mit Parkplatz in der Tiefgarage
Alles bestens! Sehr sauber, sehr modernes Bad, bequemes Bett. Parkplatz in der Tiefgarage. Gratis ÖV Ticket, Bushaltestelle direkt vor der Türe und super Verbindungen ins Stadtzentrum. Wir würden jederzeit wieder in diesem Hotel übernachten!
Stayed 3 nights in May 2021
Response from Fabienne Marty on 18 May 2021
Guten Tag Vielen lieben Dank für Ihr wunderbares Feedback und Ihre Zeit, um uns dies mitzuteilen! =) Wir freuen uns auf Ihren nächsten besuch in der Gallusstadt. Grüsse aus dem Eastside

8/10 Good

Pablo

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Fabienne Marty on 3 May 2021
Lieber Gast Danke für Ihr Feedback! Wir freuen uns auf den nächsten Besuch. Grüsse aus St. Gallen

10/10 Excellent

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Fabienne Marty on 19 Mar 2021
Herzlichen Dank für die tolle Bewertung!

8/10 Good

Oskar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Response from Fabienne Marty on 2 Feb 2021
Herzlichen Dank für Ihr Feedback!