2 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
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Reviews of Sugar Cane Club Hotel And Spa - Adults Only

3.5 out of 5
Sugar Cane Club Hotel And Spa - Adults Only
Maynards, St. Peter, Speightstown, St. Peter

Reviews

9.0

Wonderful

Rating 10 - Excellent. 114 out of 196 reviews" "
Rating 8 - Good. 64 out of 196 reviews" "
Rating 6 - Okay. 11 out of 196 reviews" "
Rating 4 - Poor. 5 out of 196 reviews" "
Rating 2 - Terrible. 2 out of 196 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sugar Cane and Spa was amazing! We took the all inclusive package and the food and drinks were incredible far better than most. It is definitely an older crowd and in a quieter area of the island but that did not bother us and it is not impossible to get around if you feel like exploring . The Hotel offers a free bus shuttle to the secluded and beautiful Heywoods Beach and Speightstown where they stop at a larger bus terminal that can take most places on the island. That being said not much is walkable, but if you’re just looking to unwind for a few days and escape the busier areas Sugar Cane is for you! We did not have a chance to use the spa services but they looked lovely and we really enjoyed the pool and Gully Walk. Amazing resort grounds and awesome staff would go back tomorrow!
Stayed 2 nights in Apr 2024

10/10 Excellent

Keisha Amina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my husband forcour anniversary. Wonderful place to stay at. I enjoyed the scenery and the quiet. The staff were all super nice and helpful. Would definitely recommend. It is far out from the town but that added to the tranquility
Stayed 3 nights in Apr 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with lovely grounds. Room was clean and generous in size. Food was fun and varied. Staff friendly and professional. Special shout out to the great bartenders. Very pleasant and restful. Would definitely return.
Stayed 7 nights in Mar 2024

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I know when i booked this hotel. The reviews kept saying how amazing the staff was. Its true they are on top of everything.
Stayed 4 nights in Apr 2024

8/10 Good

Candace

Travelled with partner
Liked: Cleanliness, staff & service
This property is located to the north of barbados in a small town, away from the activity and action of Bridgetown. The hotel has been there for a while but is well maintained (particularly the grounds). The room was nicely laid out with a sitting area, kitchenette and bedroom (queen bed, not king). The ac unit was in need of servicing and started to leak on our last night there. The majority of the staff were very pleasant and helpful (all except one really). Food was mainly good, nice variety, except for breakfast, which could have had more options. Drinks were flowing. Activities - everyone should take advantage of the gully walk, it was a mini hike and quite informative. I would skip the glass bottom boat and just go to the beach (not much to see during the boat tour). One thing that can be improved is the info on the beach club. While their shuttle takes you to their beach club and sets up sun loungers, the hotel should let guests know the beach at the club is rocky and not for swimming. There is a lovely white sand beach just up the road which we ended up walking to, just no facilities or loungers. This hotel caters to an older crowd and mostly cruisers. As a younger couple, we were an anomaly, but we enjoyed the peace, relaxed vibe and attentive staff. Overall good hotel, if you want to enjoy a quiet vacay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Alla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the suite, ravine, kitchen, the resort area, nice people, dining options are good, but pricely, shuttle to the beach, possible ti walk about 2 km to the beach, the beaches around are perfect, overall satisfied
Stayed 7 nights in Mar 2024

8/10 Good

Maggie

Stayed 3 nights in Mar 2024

8/10 Good

Karin

Stayed 4 nights in Mar 2024

8/10 Good

Sheila

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good food
Stayed 3 nights in Mar 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyable stay, parts of the hotel could use a bit of attention (e.g. bathrooms and the pool). Gully walk was a fantastic extra perk, Lavel (one of the gardeners) was extremely knowledgable and friendly, even climbing a palm tree to give us fresh coconuts! Overall a great stay, food options are brilliant and drinks good too.
Stayed 4 nights in Feb 2024

10/10 Excellent

Khadijah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
secluded with friendly staff
Stayed 2 nights in Feb 2024

8/10 Good

Melody Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and safe place to relax. I would have liked to be more informed about the daily going ins ie bbq, music
Stayed 5 nights in Jan 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
room, attentive and friendly staff, quiet location but convenient access to some great areas both urban and rural.
Stayed 7 nights in Dec 2023

8/10 Good

Denice, Stratford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely studio! AC unit could be more centrally located.
Stayed 1 night in Dec 2023

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! Very nice staff and very clean.
Stayed 5 nights in Aug 2023

10/10 Excellent

Devaughn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really nice and property clean
Stayed 6 nights in Aug 2023

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are absolutely wonderful, they couldn’t do enough for us and all with a smile on their faces. The location is beautiful, our accommodation was immaculate and the food was gorgeous. Best holiday ever!
Stayed 4 nights in Jul 2023

10/10 Excellent

Shanice

Stayed 2 nights in Jun 2023

10/10 Excellent

Patrycja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is absolutely lovely. The hotel offers lunch and breakfast on premises, dinner is by the water but the hotel does offer transportation. Mostly older individuals stay at this hotel. It is very calm and peaceful. The gardens are beautiful.
Stayed 6 nights in May 2023

6/10 Okay

Samia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful property. Quiet and clean. The staff were nice but not very helpful. No one gave us any information about things to do on the island or tours or anything. We got all of our helpful information from the bar tenders, taxi drivers and locals in the town. If we wanted info from the hotel reception, we had to ask. My husband and I are a young black couple in our 30s. All of the other hotel guests that we saw were older and White British and we immediately noticed that staff went above and beyond for them but not us. The food was mediocre and over priced. The best food is the local food. This hotel gets a 3 for the cleanliness, beauty and peace that we wanted. The bar tender and 2 younger female receptionists get a 5 as they were the only friendly staff. Beautiful island and we had a great time exploring the beaches and being in the towns! We will definitely be back but we’ll stay at a different property.
Stayed 4 nights in May 2023

10/10 Excellent

Noorie

Stayed 7 nights in Feb 2023

10/10 Excellent

Manisha

Stayed 3 nights in Jan 2023

10/10 Excellent

Luis

Stayed 1 night in Jan 2023

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities
Not worth the cost
The front receptionist Kareem was fantastic. She got us settled in as we arrived earlier than standard check in time. The hotel itself is ok, but far from the hustle and bustle of the island. It’s half hour drive from cruise terminal. The prices we paid for the food was over the top. The night we arrived they were offering an international buffet which cost us $105 usd and wasn’t worth it! I was almost done eating by the time the girl came by with water and a drink. And that price didn’t include a drink. The breakfast buffet wasn’t much cheaper. I asked for a substitute at dinner one night and the girl said no problem. Then we got charged for the substitution. I kinda choked that every turn it was an additional cost. I had only asked to substitute the coke slaw for some fried plantains which weee the same price I’d you lurched them separately off the menu. I understand wanting to make some money and not giving things away, but it was a bit much for our standards and tastes: we would not recommend this hotel unless you want to be away from the beach in an area away from the hustle and culture of the island. We also had an incident where the bathroom stunk and my wife thought it was me… when I explained that it couldn’t have been me, she was puzzled. It happened a few more times… turned out to be the toilet, but we’re not sure if the staff did anything to fix it because no one ever followed up with us after we reported it tot he front desk?
Stayed 2 nights in Dec 2022

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We couldn’t have asked for a better holiday. The resort was beautiful, the staff exceptional and nothing was too much trouble. If you needed something, it was there for you. Definitely going back.

8/10 Good

P

Stayed 2 nights in Dec 2022

10/10 Excellent

Dev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well-kept apartment hotel with nice amenities and pleasant, helpful, staff.
Response from Jacob Weatherhead on 23 Nov 2022
Dear Dev, Thank you for your 5-star review! Warm regards, Jacob Weatherhead

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful property. The dining and bar/lounge area overlooking the pool is fantastic. The suites are spacious and the bathrooms are large and newly renovated.
Stayed 1 night in Apr 2022
Response from Jacob on 12 Apr 2022
Dear Susan, Thank you for taking the time to write this review of our property. We are so happy to hear that you enjoyed everything! We hope to see you back soon! Best regards, Jacob Weatherhead Operations Manager

10/10 Excellent

David

Liked: Property conditions & facilities, room comfort
We would stay here again if we return.
We stayed for four nights before joining a cruise. We loved the peace and feeling of being in the jungle. We didn’t use the facilities as we had a car and toured the island. The free drink on arrival was welcome but lacking enough rum in the punch. We found amazing cocktails at the fish pot restaurant, where we sat in comfy chairs on the beach to watch the sun go down.
Stayed 3 nights in Mar 2022
Response from Jacob on 12 Apr 2022
Dear David, Thank you for taking the time to write this review. We hope to see you back! Warm regards, Jacob Weatherhead Operations Manager

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We reported that the toilet was noisy and kept refilling with water.
Stayed 4 nights in Mar 2022
Response from Jacob on 8 Mar 2022
Dear Maria, Thank you for choosing to stay with us. We appreciate you letting us know that there was a problem with your toilet and have had that fixed right away. We hope to see you back! All the best, Jacob Weatherhead Operations Manager

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at Sugar Cane Club. Very relaxing, friendly and pleasantly quiet. You hear the birds, see the moon and the sky change color as the sun sets. In my opinion its best for couples yet I really got to chill, read, walk, sunbathe, bike, swim, visit and unwind. I would return there again for those reasons.
Stayed 5 nights in Jan 2022
Response from Jacob on 26 Jan 2022
Thank you for taking the time to leave a review of our hotel. We hope to see you back! All the best, Jacob

10/10 Excellent

Philip, Newark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the sense of peace - the property is well away from the hustle and bustle of Bajan life. We appreciated the time to chill and relax. We were less happy with the length of time it took for hot water to emerge at the taps and shower. Such a waste of a precious resource.
Stayed 14 nights in Jan 2022
Response from Jacob on 24 Jan 2022
Hi Philip, Thank you for staying with us and taking the time to leave a review We pride ourselves on being a peaceful hotel. We are also actively working on our hot water systems to reduce water wastage. All the best, Jacob

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2021
Response from Jacob on 27 Dec 2021
Thank you, Michelle!

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stays at SCC never disappoint. The hilltop view of the sea (walkable to beach), Chattel restaurant overlooking a gully with trails and monkeys, expansive and well manicured grounds that are scattered with gazebos and charming swings, make for a very serene, chill vibe. Top notch service, with staff going over and above to please. I’ve stayed in a few different types of rooms there and in my most recent stay, I chose a lower tier room and I was pleasantly surprised by the huge room, it’s amenities and massive private patio. The larger suites with kitchenettes have been great in the past for longer stays as they are well equipped.
Stayed 1 night in Dec 2021
Response from Jacob on 20 Dec 2021
Hi Andrea, Thank you so much for staying at Sugar Cane Club and for your wonderful review of our hotel. We hope to see you back soon! All the best, Jacob

10/10 Excellent

Shawney

Travelled with family
Liked: Cleanliness, staff & service
The environment is quiet, clean and beautiful
Stayed 1 night in Oct 2021
Response from Jacob on 26 Oct 2021
Hi Shawney, Thanks for your review of our property! All the best, Jacob

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the location as it is very quiet and peaceful.
Stayed 1 night in Sep 2021
Response from Khatija Sealy on 1 Oct 2021
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Akelia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time it is very nice. Will definitely be going again.
Stayed 1 night in Sep 2021
Response from Khatija Sealy on 10 Sept 2021
It was a pleasure to have you, Thank you for your feedback, we look forward to having you again.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Representative was very helpful during checking and staff very accommodating. Quiet and relaxing environment.
Stayed 1 night in Sep 2021
Response from Khatija Sealy on 9 Sept 2021
Thank you for your feedback we are happy you have enjoyed your stay, we look forward to welcoming you again.

6/10 Okay

Christa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed 2 days to wait for our covid test results. (We got them in less than 24 hrs) But for the next 24hrs we had no water. A pipe busted. No shower no toilet nothing. They offered to open another room for us to shower in...not stay in, only shower...no real apology no accommodation, no compensation. Food was over priced for the portion size. Restaurant prices but side item dishes. Everywhere in barbados the dollar is 2 to 1. But at the hotel, 1.90... Nice pool but ver secluded so no other anemities around.
Stayed 2 nights in Sep 2021
Response from Jacob on 11 Sept 2021
Hi Christa, We do apologise for the burst pipe. This was out of our control but our maintenance team was working through the day and night to have the problem resolved as soon as possible. Unfortunately, we were fully booked during your stay so we couldn't accomodate a room change. Again, we apologise for the bust pipe and hope that if you return you will experience the hotel in a better light. All the best, Jacob

10/10 Excellent

Emsie St John

Stayed 2 nights in Aug 2021
Response from Jacob on 24 Jan 2022
Thank you!

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is lovely,and secluded great for couples you can have a very relaxing and romantic holiday,.I would highly recommend this hotel.
Stayed 1 night in Aug 2021
Response from Khatija on 9 Aug 2021
Thank you for your feedback. We hope to see you again.

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Jul 2021
Response from Jacob on 24 Jan 2022
Thank you!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Quietness and beautiful surroundings. The shower flooding the bathroom. Same thing happened in the same room in December 2920
Stayed 1 night in Aug 2021
Response from Jacob on 11 Sept 2021
Hi, We do apologise for the room flooding. That is not a normal occurrence and we are sorry that it happened to you twice! Thank you for bringing this to our attention so that we can resolved the problem. All the best, Jacob

10/10 Excellent

Alix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Jacob on 14 Sept 2021
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and tranquil, nestled among the the trees and greenery.
Stayed 4 nights in Mar 2021
Response from Sales and Marketing Manager on 18 Mar 2021
Thank you for your review. We look forward to welcoming you back in the future.

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed during Corona virus epidemic. Quarantined in room for first three and a half days and had to have all food delivered to room from a preset menu that never changed except for New Years Eve dinner. However the staff were excellent considering the restrictions in which they were working.
Stayed 14 nights in Dec 2020
Response from Khatija Sealy on 6 Jan 2021
Thank you for your feedback. We hope to welcome you back soon.

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place!
This is one of the finest hotel stays we have had. SPOTLESS through out Fantastic staff Great food.
Stayed 3 nights in Dec 2020
Response from Khatija Sealy on 11 Dec 2020
Thank you for choosing Sugar Cane Hotel & Spa we appreciate your feedback.

8/10 Good

Siobhan, Wirral

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gardens were beautiful.Grounds well kept.Altogether a wonderful site.....I was sorry to find the bar in the woods was closed.
Stayed 7 nights in Nov 2020
Response from Bernedene on 10 Dec 2020
Thank you for sharing your response with us. Due to covid restrictions we had to close out some of our activities. We sincerely apologize for not been able to provide these service at this time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funeral Trip
I stayed in one of the Covid-19 rooms, as I was traveling from the states. If this is what a Covid-19 room is like I can just imagine the other rooms. My room was spacious and had everything I needed. I will definitely stay here again.
Stayed 3 nights in Nov 2020
Response from Tracia on 18 Dec 2020
Thank you for taking the time to share this review, it is great to read you will stay with us again. Guests are our no. 1 priority and we are here to ensure that it's not just a holiday. Looking forward to seeing you again sometime soon.

8/10 Good

Ingrid

Liked: Staff & service, room comfort
Truly a Retreat with a Great Front Desk Supervisor
Some initial Check-in areas for improvements, but they were dealt with fairly quickly, and I appreciated Mrs Braithwaite taking the time to phone and discuss with me. Michelle - Front Desk Supervisor - is an absolute star and a treasure to Sugar Cane. Having someone call and ask for my breakfast and lunch orders before I even thought about it was lovely. As I was on a 3 day quarantine, there were a few housekeeping points that were written on the Hotel instructions, but were not fulfilled - replacement garbage bags; washing up liquid & pad - considering that I was on 3 day isolation and needed to keep my room clean myself. This hotel is part of a wider brand that also includes Taxi services, but at a much higher price than local offerings. That's acceptable Airport to the Property, but I feel the taxi from Property to another part of the island - a much shorter ride - was overpriced. Generally a nice hotel in a quiet place spot on the outskirts of Speightstown if you want a time of tranquillity and reflection.
Stayed 3 nights in Oct 2020
Response from Bernedene on 10 Dec 2020
Thank you for this thoughtful review, We appreciate your feedback on your experience and for taking the time to high light the positives and negatives of your holiday. Feedback helps us to continue to improve our short comings