Southwood Hotels, Los Angeles

"Lots of hidden charges, $60 if you park in their garage EVERY TIME YOU LEAVE, the property information states they are “pet friendly” but do not have adequate areas for dogs to do their business, and they charge $75 pet fee despite not having facilities to manage them. They also charge you a $150 deposit and say it will take 5 days to go back to your account, I have little hope that they will return my deposit at all, even tho we left no mess, my dog is well trained, and we stayed only 1 night. The room was ok, blankets are terrible, the hallway carpet smells of mist and urine."

"Great location. "

"Very comfortable "

"The Omni hotel is excellent- the staff are all super friendly and helpful - The receptionist Prime was particularly friendly, sweet and helpful to us - a really great receptionist to have on the front desk:0) and Charlie was great too and helped us out with our cases. The rooms are quiet, beds comfortable and it has a lovely atmosphere. Thank you! "

"Joe was exceptional in helping us with the shuttle to and from the airport, transporting nine bags. "

"It was a very fun and unique experience. The food at the cafe and restaurant were both delicious and the staff very helpful and polite. There’s many parts of the boat you can explore on your own or you can book one of the tours available. Plenty of parking available for a daily fee. The location is very close to the aquarium, beaches and shopping areas. "

"overall, had an amazing stay! the valet staff were welcoming as soon as we arrived on property. check-in was easy and room was nice! would stay again :)"

"The place smells, they have water bugs on the ceiling. Room has no working fridge or working ice machine. The staff is rude during check in process and on top of that $20 extra for parking??! "

"Clean room could be much better. They put me in a room without any view! Breakfast very full."