Business Hotels & Resorts in Southwest Michigan from AU$123

"Nice hotel. Great food"

"Breakfast was served late. Seems understaffed because the front desk person was the only one on and was taking care of both front desk and breakfast. "

"The pool was not working. That is the only reason we booked this hotel. We never checked in. We lost out on our money. "

"Our room was filthy except for the towels and bedding. We got a king suite with a jacuzzi and there were mysterious marks and stains on the floors and walls. We cleaned out the jacuzzi and shower before using them. There was sticky stuff on the counters in our room and the tv had been through something traumatic, maybe a wall. It worked but did not allow for streaming or anything without commercials. Our room wasn’t insulated well and we heard every footstep upstairs. When the people above filled up their tub or showered, it was loud. Our curtains didn’t close all the way, nor did the door seal. There was light peeking through 24/7. The pool had so much chlorine that my eyes burned for hours after and I still can’t get the smell out of my swimming suit. The sauna was broken (no sign) and water was leaking from the fire suppression on the ceiling making it feel very dangerous. The staff were friendly and the breakfast was good. The person attending to the breakfast area was fantastic. She kept everything stocked and clean. I don’t think I’ve ever had such great service at a free breakfast. That’s the only reason the hotel received more than one star. This hotel had good reviews so I’m disappointed."

"The clerk that check us in was very personable and attentive. The morning clerk and employee that handled the Breakfast area were helpful ONCE you get past the language barrier as they spoke very little English. The bathroom area needed more attention to cleaning. We opted to skip bathing till our stop. Lisa Illinois"

"Property didn’t seem clean at all and stairs were very hard to find"

"Perfect for a three-night stay with our two pets, as a flat fee per stay as opposed to price per night per pet was definitely more economical. Overall for a budget-friendly price, it exceeded expectations. The only negative was the first morning at breakfast, they apparently had left the oatmilk sitting out for who knows how long and it was sour. And the pool was out of service. But I'd go back again. Staff was warm and friendly, even when dealing with a "problem" guest in front of me while I was waiting to check in. My wife thought it was pretty clean, which from her is high praise considering how critical she usually is when we stay in different places."

"Very clean and quiet with property right off the lake. Will definitely return to this hotel"

"Nicely updated. Very clean and modern."