Dorchester Collection in Southern California from AU$2,226

"It was amazing"

"Great staff!"

"Loved the location, the cafe downstairs was awesome , staff was friendly right from the start. Will return!"

"Checked in, first room no AC. Called down, waiting hours before someone came in to confirm it’s not working and we need a new room. We were told to sit tight and wait for someone to come up with new keys. No one came. Called down, finally someone came, gave us keys at the door did not ask if we needed help with luggage. Move to an upper floor went to go into our new room just to discover that it is a dirty room that has not been cleaned. Went downstairs to get it settled with a new room as we were very unhappy at this point. Checked into our newest room to find hair in our bathtub. At this point, we just decided that we were just gonna sleep and get out of this hotel and never return."

"Great place to say for a quick layover"

"Check in staff was rude and not concerned with customer service at all. "

"Overall it was a great trip. Their breakfast was pretty undependable tho serving whole chicken sausages for breakfast. And the pool closed really early even though it was well lit and perfectly safe."

"We stayed 3 nights on our trip to Disney, and I was super impressed by the staff! Extremely helpful and accommodating! They helped us with all our needs. We will come back again. "

"The place itself was good. Location was perfect for our visit. The issue- the overwhelming amount of fees that were charged!! Destination fee? Resort fee? $60 parking fee?? Had we known we may have chosen some where else"