Deluxe Apartment, 2 Bedrooms | Private kitchen
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Reviews of The Regency Apartments

4 out of 5
The Regency Apartments
18 Royal Terrace, Southend-on-Sea, England

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

8.6/10

Cleanliness

Reviews

10/10 Excellent

Helen

Stayed 2 nights in Nov 2023

2/10 Terrible

Verified traveller

Travelled with family
Double charged !
The apartment that I stayed is not sea-viewing. The apartment has clear sign of require maintenance. What frustrated me most is that Regency Apartments charged my card eventhough I have already fully paid to Hotels.com. The rational from Regency Apartments is that they could not charge against Hotels.com. But this is not my issue. End up I am double charged and require follow up for my refund which I do not even know how long it will takes. Felt being penalised as a customer when the issue lies between the platform (Hotels.com) and Regency Apartments.
Stayed 2 nights in Jun 2023

8/10 Good

Hannah

Business traveller
Liked: Cleanliness, room comfort
Lovely stay
Lovely apartment exactly what I wanted, great communication from the team in organising
Stayed 2 nights in Jun 2023

10/10 Excellent

Hyunmin

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2023