Southend Hotels, West Palm Beach

"The electronic check-in was a hassle. The room had nowhere to sit. A small table and chair would have been useful. I actually sat on the toilet to eat my sandwich."

"Staff was kind but the facility is run down and dirty and needs some serious love and renovations. "

"Nice place"

"Great place."

"For a last minute booking, rooms were a reasonable rate"

"The hotel was fine — not great — definitely not bad — just fine. It was as expected from a resort of the caliber charging $500+ p/n, and worth the cost. The pro shop staff though …. Easily the most unprofessional bunch of screw ups I’ve encountered in all my travels. Worse than any bargain basement Motel 6 staff, this bunch couldn’t do anything right to such an extent that it became a joke to see what they’d screw up from day to day. Pure comedy. It actually made the trip in a sense because we’ll laugh about their incompetence for years to come. My advice if staying and playing here — get everything in writing. From your tee times to the number of players, to the greens fees and caddie requirements, GET IT IN WRITING. Also, go to the front desk after each round to make sure you’re billed correctly and promptly make corrections. Or don’t listen and enjoy years of laughter recalling just how comical their performance was. Either path works."

"We were only there for 2 nights but everything was maintained well and staff were polite and helpful."

"Great experience "

"I wasn’t able to check into my room till 10 pm due to the inconvenience of the staff and they did not want to cancel my reservation or accommodate me "