Holiday Homes in Southeastern United States

"I Love the idea of The Grove. The property is beautiful and the pools and waterpark were very nice and well kept. The food and restaurants were satisfying overall.I wish we would have checked out the Pier and Paddle Boats. Overall it was a good experience, but our room twice had no hot water. Maintenance was helpful and came and fixed it the first time, but then the next morning there was no hot water again and it took half the day for someone to come. The second time, they determined it was a faulty thermostat and would have to replace it. They did the temporary fix again and we were all able to take our warm showers. Our second disappointment came when we hyped our 3 children up for an evening at the arcade for our last night and when we arrived, it was closed. Signs were still outside advertising their $25 special inside the arcade and there was no sign indicating that they were closed or temporarily closed and when they intended to reopen. When we contacted the front desk, they didn’t seem aware that the arcade was closed and when they contacted us with a reason/solution it was just a generic response about how availability and hours of operation are subject to change. We ended up going offsite to a local arcade. I’d like to say I’d come back, but researching and trying out another local resort and water park would be part of my planning first."

"A/c worked good. "

"Great location"

"Clean room, great customer service and great location"

"The elevator in this hotel doesn’t work. You have to wait 30 minutes to get into working elevator. At one point in my stay to avoid waiting I had to go up by stairs to the 22 nd floor. The key doesn’t work. The cleaning is terrible and no towels by the pool."

"It was so nice much nicer than we expected! It was so clean the staff is amazing and great location!!!"

"We were very impressed with the amenities and hotel itself. The room was average, but it was clean and had what we needed. Overall this we really enjoyed our stay and would definitely recommend! "

"Decent food"

"This is an honest review of my experience here: The rooms were spotless cleaned, and looked like they are fully renovated. The staff goes above and beyond, best service ever. Everyone who works there I would give them a 10. At the pool they have big bottles of sunscreen for everyone to use and I loved that. We also loved the game room for the teens and kids, I just wish it was opened until later but they close at 6pm. On the other hand, the hotel is very old, so the layout of the property is weird. Specially the spa and gym area. The beach area is not clean, there was a lot of seaweed and I couldn't believe you have to pay to get an umbrella. This is the first time I have to pay for an umbrella at a hotel in South Beach. The other thing I hated was the extra charge for every single thing. For example, yoga class you have to pay $30 per person, but not for the meditation class. Microwave in the room, $25, kids club $125 per day. Overall, the hotel is good if you're not looking for something luxurious, very family friendly, it's clean, has great staff but it's too old and the extra charges make no sense. "