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"Staff was"

"The staff was no help what so ever with our concerns. The shower makes absolutely no sense. There is no door!!! The amount of water we had to clean up after taking a shower was ridiculous!"

"Our favorite home away from home!!"

"The room was immaculately clean. The furniture is newer with no stains or tears. The water pressure is good and the hot water doesn't run out. The bed was very comfortable and our room was quiet. We had a smaller room, so there was only one nightstand which I didn't like. The TV in the living room was off-center from the couch because of the kitchenette so that made watching it awkward. The balcony was screened in with a table and four chairs which was very nice. I was pleasantly surprised the bathroom had a deep jacuzzi tub. "

"The AC was ok at best, had to use the unit, the thermostat was not working. the room was clean."

"The room had a musty smell "

"When arrived the vanity light flickered we called and they sent someone to fix it while we were away. It worked ok for a few minutes then went back to flickering. Th shower handle had to be turned all the way hot to even get a luke warm shower in the evening. The bathtub was so slippery my husband I almost fell then he put the bath mat down and the floor was slippery even with the bath mat he almost fell. The breakfast price was so high we didnt even try. The entry door to our room stuck so hard that we had to use our room key at least 3 times to get out. We won't be booking here again."

"Great big pool, huge dining area, great gym. All the things you need to enjoy Orlando! The Drury is nice and so convenient "

"Practically no information provided at check-in. Did not get the free shuttle service as we were not informed you had to book and reserve a seat a minimum of 48 hours in advance. All the common spaces and elevator were filthy. Took two days to get fresh towels to shower. Food was lukewarm at best. pool was great though."