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"Excellent! The check-in was wonderful. The front desk service was excellent. Staff went out of their way to answer any questions we had! Highly recommend! "

"Great reception staff"

"It was a lovely stay. Just had an issue with the shower. Water was all over the bathroom floor after showers but workable."

"I really enjoyed my stay at the Hyatt. It is very close to the Town Center and major areas in Jacksonville. Definitely recommend!"

"i for sure will recomend place. i was with 2 kids, and was happy had a small kitchen.the room are huge, all clean(99%, i found 2 hair only))), they were out of dish washer detergent, but it not big deal. I load all in mashine and they saued will handl it. "

"Clean, convenient location, good breakfast. Staff is friendly and helpful. Have stayed here several times, never had any issues. "

"Good"

"The staff here are phenomenal, friendly, and welcoming! They remembered us from staying with them 4 months ago during their busy season. They were wonderful to work with when my mother-in-law was on life support. We needed to extend our stay twice, and they were more than accommodating! This time, they accommodated us once again as my husband decided to stay another night. We would recommend this hotel to anyone looking for an affordable place with top-notch staff. "

"Room was clean and nice linen, bed was quite comfortable and staff were very friendly. We will stay again. "