Southbank Hotels, Jacksonville

"Did not like the fact no complementary breakfast "

"The room was big and nice, clean. Staff very nice and helpful. Great place for kids and the beach was amazing. We would definitely come back. "

"Parking ead easy, and everything is on that side of town. I enjoyed my stay."

"The evening front desk was very rude. I had called and questioned the person if they charged for dog's? She asked about what kind...and how large he was. After I informed her he was 5lbs...I got the okay and the online says they allowed dog's...it DOES NOT say SERVICE DOG'S ONLY... So the charge was more than the room but i had no other choice but to pay it ...it was already dark and the surrounding area was definitely not where I wanted to go searching for another room. The bathroom.. most of the nozzles in tub and sink were about to fall off...and there was no guts for the coffee machine...I wouldn't stay there again. "

"Very dated interior. Breakfast was very good. Bar did not have draft beer."

"Stellar staff, very good breakfast, ample and clean room, steps from the beach, we enjoyed the stay very much"

"No help w luggage understaffed, too expensive."

"Had to ask for towels. Staff was nice. Willing to get what we needed, but it seemed the room was a little forgotten. It was cleaned though. "

"The rooms are old not so clean "