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Homewood Suites by Hilton Jacksonville Downtown-Southbank

3.0 star property
Comfortable accommodations with American flair near EverBank Stadium, where travelers can fuel up with breakfast before exploring and cool off poolside later

Choose dates to view prices

Homewood Suites by Hilton Jacksonville Downtown-Southbank offers a hearty breakfast buffet and dining at the American Grill. Guests enjoy the outdoor pool, cozy lobby fireplace, free WiFi, and dry cleaning. The helpful staff consistently impresses visitors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$221
includes taxes & fees
22 Jan - 23 Jan

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Suite, 2 King Beds, Balcony

32-inch LCD TV with premium TV channels, TV, DVD player

2 Bedroom Suite, 2 King Beds, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free WiFi

Studio, 1 King Bed, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Suite, 2 King Beds, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Suite, 2 King Beds, Accessible (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for 2 Bedroom Suite, 2 King Beds, Hearing Accessible

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Suite, 2 King Beds, Hearing Accessible

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free WiFi

Studio, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, iron/ironing board, free WiFi

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

King Studio

  • Sleeps 4

King Suite - Mobility/Hearing Access with Bath Tub

  • Sleeps 4

One-Bedroom King Room

  • Sleeps 4

2 King Suite Mobility/Hearing Accessible Roll in Shower

  • Sleeps 6

Studio with 2 Queen Beds

  • Sleeps 6

1 Bedroom 2 Queen Beds

  • Sleeps 6

2 Bedroom 2 King Bed 2 Bath Balcony

  • Sleeps 6

Studio With 1 King Bed And Roll-in Shower-Mobility And Hearing Accessible

  • Sleeps 4

2QUEEN HEARING ACCESSIBLE STUDIO SUITE NOSMOK

  • Sleeps 6

2QUEEN MOBILITY/HEARING ACCESS TUB SUITE NSMK

  • Sleeps 6

2QUEEN HEARING ACCESSIBLE SUITE NONSMOKING

  • Sleeps 6

View all photos for Suite, 2 Queen Beds

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for 2 Bedroom Suite, 2 King Beds

Full-sized fridge, microwave, stovetop, dishwasher

2 Bedroom Suite, 2 King Beds

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • Sleeps 6
  • 2 Queen Beds

2 Bedroom 2 Bath 2 King Beds

  • Sleeps 6

One-Bedroom King Suite-Hearing Accessible

  • Sleeps 4

King Studio-Hearing Accessible

  • Sleeps 4

2 Bdrm 2 King 2 Bath Hearing Accessible Suite

  • Sleeps 6

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About the area

Located in San Marco, a neighbourhood in Jacksonville, Homewood Suites by Hilton Jacksonville Downtown-Southbank is in the entertainment district. Theatre Jacksonville and Florida Theatre are cultural highlights, and some of the area's landmarks include Prime F. Osborn III Convention Center and Ribault Monument. Looking to enjoy an event or a game? See what's going on at VyStar Veterans Memorial Arena or EverBank Stadium.
Visit our Jacksonville travel guideOpens in a new window
Map
1201 Kings Avenue, Jacksonville, FL, 32207

What's nearby

  • Baptist Medical Center Jacksonville - 13 min walk - 1.2 km
  • Theatre Jacksonville - 14 min walk - 1.2 km
  • Florida Theatre - 2 min drive - 2.4 km
  • Times-Union Center for the Performing Arts - 3 min drive - 3.1 km
  • EverBank Stadium - 5 min drive - 4.7 km

Getting around

  • Kings Avenue Station - 5 min walk
  • Jacksonville Station - 18 min drive
  • Jacksonville International Airport (JAX) - 24 min drive

Restaurants

  • ‪The Bearded Pig - ‬6 min walk
  • ‪Kava & Company - ‬2 min walk
  • ‪Tropical Smoothie Cafe - ‬9 min walk
  • ‪Tidbits - ‬5 min walk
  • ‪Panera Bread - ‬4 min walk

About this property

Homewood Suites by Hilton Jacksonville Downtown-Southbank

Hotel near VyStar Veterans Memorial Arena
At Homewood Suites by Hilton Jacksonville Downtown-Southbank, you can look forward to a free breakfast buffet, a free food/drink shopping service and a free daily manager's reception. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, American Grill, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
Additional perks include:
  • An outdoor pool
  • Self-parking (surcharge), an electric car charging station and a 24-hour front desk
  • A front desk safe, smoke-free property and luggage storage
  • ATM/banking services, 1 meeting room and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 98 rooms have comforts such as air conditioning and separate sitting areas, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • 32-inch LCD TVs with premium channels and DVD players
  • Separate sitting areas, separate dining areas and kitchens

Similar properties

Outdoor spa tub
Hilton Garden Inn Jacksonville Downtown Southbank
  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
8.4 out of 10, Very good, 1,000 reviews
The price is AU$182
includes taxes & fees
20 Jan - 21 Jan
Hilton Garden Inn Jacksonville Downtown Southbank

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 818 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels
  • DVD player
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Paper towels
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 34 kg per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered self-parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Downtown/Southbank
Homewood Suites Hilton Downtown/Southbank Hotel
Homewood Suites Hilton Downtown/Southbank Hotel Jacksonville
Homewood Suites Hilton Jacksonville Downtown/Southbank
Homewood Suites Jacksonville Downtown/Southbank
Homewood Suites Hilton Downtown-Southbank Hotel
Homewood Suites Hilton Jacksonville Downtown-Southbank
Homewood Suites Hilton Jacksonville Downtown-Southbank
Homewood Suites Hilton Jacksonville Downtown-Southbank Hotel
Homewood Suites Hilton Downtown-Southbank
Hotel Homewood Suites by Hilton Jacksonville Downtown-Southbank
Homewood Suites by Hilton Jacksonville Downtown Southbank
Homewood Suites Hilton Downtown-Southbank Hotel
Homewood Suites by Hilton Jacksonville Downtown/Southbank
Homewood Suites by Hilton Jacksonville Downtown Southbank
Homewood Suites by Hilton Jacksonville Downtown-Southbank Hotel

Frequently asked questions

Does Homewood Suites by Hilton Jacksonville Downtown-Southbank have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at Homewood Suites by Hilton Jacksonville Downtown-Southbank?

As of 15 Jan 2026, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Jacksonville Downtown-Southbank on 22 Jan 2026 start from AU$221.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Homewood Suites by Hilton Jacksonville Downtown-Southbank pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Homewood Suites by Hilton Jacksonville Downtown-Southbank?

Self-parking is available for USD 20.00 per day.

What time is check-in at Homewood Suites by Hilton Jacksonville Downtown-Southbank?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Homewood Suites by Hilton Jacksonville Downtown-Southbank?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Homewood Suites by Hilton Jacksonville Downtown-Southbank located?

Located in San Marco, this hotel is within a 15-minute walk of Jacksonville Historical Center and Theatre Jacksonville. Baptist Medical Center Jacksonville and Alexander Brest Planetarium are also within 1 mile (2 km). Kings Avenue Station is only a 5-minute walk and Riverplace Station is 12 minutes.

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Reviews

Homewood Suites by Hilton Jacksonville Downtown-Southbank Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 444 out of 776 reviews
Rating 8 - Good. 183 out of 776 reviews
Rating 6 - Okay. 76 out of 776 reviews
Rating 4 - Poor. 42 out of 776 reviews
Rating 2 - Terrible. 31 out of 776 reviews

Reviews

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was super nice. The parking is a little awkward. But room was just as described and beautiful view.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 1 night in Oct 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family birthday trip

Stay was excellent. Need better choices for breakfast other than that it was an excellent day.
Stayed 1 night in Sep 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Our room wasn't ready when we got there but they handled it professionally and upgraded our room at a discounted rate and gave us free parking.
Stayed 1 night in Sep 2025

10/10 Excellent

Ara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and staff was very friendly
Stayed 1 night in May 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was an amazing stay and the staff was very nice to me and my girlfriend and her sister staying with us and upgraded our room for a easier stay with ease and no extra charge.
Stayed 1 night in Jul 2025

10/10 Excellent

Aracelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for my family!

Clean and up to date rooms.
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great property with very friendly staff
Stayed 1 night in Jan 2025

6/10 Okay

Jujuana

Liked: Staff & service
Disliked: Amenities
My rating are low because the jacuzzi tub by the pool was cold it wasn't hot at all Also there were no blankets in my room I got them from the house keeping The staff however was beyond amazing and very helpful
Stayed 2 nights in Aug 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and parking was also good. The breakfast choices was not the best
Stayed 2 nights in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went for monster jam. Great staff and loved this hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Willie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was centrally located and easy to get to. The parking was $20 per night, the breakfast was excellent with many items to choose from. Staff was friendly, knowledgeable and efficient. It was a great experience!!
Stayed 2 nights in May 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious suites, clean, and a good breakfast offered. Enjoyed our stay and would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Clean, easy check in, and friendly staff.
Stayed 1 night in Nov 2024

2/10 Terrible

Sean

Liked: Cleanliness, amenities
Clean and nice people
Stayed 4 nights in Mar 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fast and Friendly

We had a wonderful visit with fast and friendly service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Isa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Super nice suite.
Stayed 2 nights in Dec 2024

6/10 Okay

Edwin

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff were friendly and helpful. We needed additional towels and blankets and they came right away. However, the room was not as clean. The cups they have in the kitchen area were dirty, obviously used and not cleaned. The bathroom vent was dirty, the headboard of the beds were stained, so was the carpet which had red juice stain. The carpet on the main lobby when you first walk in was super dirty which is not a good impression. The hallway on the second floor had a bathroom smell. The pool and jacuzzi were clean, though. But, I will not return as the negatives outweighs the positive.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kellie

Liked: Staff & service, amenities, property conditions & facilities
Knowledgeable staff , super friendly and helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shaletha

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Breakfast was great. Everything was close to perfect. I will definitely stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Place!

Great experience! Super easy check in process. We were early and they held our things so we could go eat lunch while we waited on our room to be ready. Great free breakfast and friendly desk staff! Will definitely be back
Stayed 1 night in Apr 2025

4/10 Poor

Jacob

Disliked: Cleanliness
Not very clean and our nonsmoking room smelled like smoke.
Stayed 2 nights in Jul 2025

8/10 Good

Syreeta

Liked: Cleanliness, staff & service, property conditions & facilities
We weee in an accessible room and was huge! I liked how the living space was separate from the bedroom. This hotel is attached to the Hilton hotel. They share a bar.
Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Great hotel

Great hotel on the south side on Jacksonville with parking. Clean and comfortable but pool is in a weird spot. I would definitely stay again.
Stayed 2 nights in Nov 2024

6/10 Okay

Brooke

Liked: Property conditions & facilities
Disliked: Cleanliness
This location was very convenient. The overall property was neat & clean. The room was very quiet. Bed was comfortable. The front desk staff was EXCELLENT and very helpful. The rooms were not very clean though. All of the kitchen utensils, glasses, etc. were dirty. There was not a dishcloth to clean them. The sofa had a stain on it. The bathroom door was dirty, the shower shelf was dirty. The cleaning staff did not clean our room on the second day of our stay as advertised. I had to request towels and washcloths.
Stayed 4 nights in Sep 2025