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Homewood Suites by Hilton Jacksonville Downtown-Southbank

3.0 star property
Comfortable accommodations with American flair near EverBank Stadium, where travelers can fuel up with breakfast before exploring and cool off poolside later

Choose dates to view prices

Homewood Suites by Hilton Jacksonville Downtown-Southbank offers a hearty breakfast buffet and dining at the American Grill. Guests enjoy the outdoor pool, cozy lobby fireplace, free WiFi, and dry cleaning. The helpful staff consistently impresses visitors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$200
includes taxes & fees
7 June - 8 June

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 13 May 2026 to 14 May 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 34 kg per pet)

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered self-parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Homewood Suites by Hilton Jacksonville Downtown-Southbank have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10:00 PM. The property will be renovating the swimming pool from May 13 2026 until May 14 2026 (completion date subject to change).

How much does it cost to stay at Homewood Suites by Hilton Jacksonville Downtown-Southbank?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Jacksonville Downtown-Southbank on 7 June 2026 start from AU$200, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Homewood Suites by Hilton Jacksonville Downtown-Southbank pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Homewood Suites by Hilton Jacksonville Downtown-Southbank?

Self-parking is available for USD 25.00 per day.

What time is check-in at Homewood Suites by Hilton Jacksonville Downtown-Southbank?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Homewood Suites by Hilton Jacksonville Downtown-Southbank?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Homewood Suites by Hilton Jacksonville Downtown-Southbank located?

Located in San Marco, this hotel is within a 15-minute walk of Jacksonville Historical Center and Theatre Jacksonville. Baptist Medical Center Jacksonville and Friendship Park are also within 1 mile (2 km). Kings Avenue Station is only a 5-minute walk and Riverplace Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 479 out of 825 reviews
Rating 8 - Good. 189 out of 825 reviews
Rating 6 - Okay. 79 out of 825 reviews
Rating 4 - Poor. 45 out of 825 reviews
Rating 2 - Terrible. 33 out of 825 reviews

Reviews

Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities
Regular breakfast. Pet friendly. Clean room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff, quiet stay, great parking.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious. Great for family gatherings!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lonnette

Liked: Cleanliness, staff & service, amenities
Room was spotless, front desk clerk was very friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christine Morehouse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional. The sweet was nicely appointed, however, a bit old and frayed. I would stay there again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities
The staff were all very friendly and helpful!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub was broken upon arrival but they quickly got it fixed and was wonderful! Check in was easy and friendly, room was clean and comfortable and very nice! Loved the pillows! Breakfast was okay but also free so no complaints there… they had cereal, oatmeal, some hot foods like eggs and sausages, and of course, coffee. Would absolutely stay here again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tikeysha

Liked: Cleanliness, staff & service, amenities
everything and one was great
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was super nice. The parking is a little awkward. But room was just as described and beautiful view.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family birthday trip

Stay was excellent. Need better choices for breakfast other than that it was an excellent day.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and staff was very friendly
Stayed 1 night in May 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great property with very friendly staff
Stayed 1 night in Jan 2025
Verified

4/10 Poor

David

Disliked: Cleanliness, amenities, property conditions & facilities
Dishes were dirty. Toilet didn’t work. Unit was not as clean as you would expect Not impressed Staff was good Breakfast was cold and not worth eating Would not stay here in the future
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Aracelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for my family!

Clean and up to date rooms.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was an amazing stay and the staff was very nice to me and my girlfriend and her sister staying with us and upgraded our room for a easier stay with ease and no extra charge.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious suites, clean, and a good breakfast offered. Enjoyed our stay and would stay again.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Our room wasn't ready when we got there but they handled it professionally and upgraded our room at a discounted rate and gave us free parking.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went for monster jam. Great staff and loved this hotel.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Ashley

Clean, easy check in, and friendly staff.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Isa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Super nice suite.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and parking was also good. The breakfast choices was not the best
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Willie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was centrally located and easy to get to. The parking was $20 per night, the breakfast was excellent with many items to choose from. Staff was friendly, knowledgeable and efficient. It was a great experience!!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Kellie

Liked: Staff & service, amenities, property conditions & facilities
Knowledgeable staff , super friendly and helpful.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Nice pool, convenient parking, and friendly staff. Highly recommend if you are traveling to the downtown area
Stayed 2 nights in Jan 2024