Historic Hotels & Resorts in South Wales

"My son and I had an absolutely fantastic time. The staff are really helpful and friendly, whether it be checkin checkout, restaurant, spa, the odd cleaner about..all were always smiling and happy to help. We cant wait to stay again!! One thing id like to put in however is the pool area needs some maintenance. The pool itself is lovely but the railing to enter the pool at the far side is very loose and shaky and one bolt very close to coming out. Gave it a go but it wouldnt turn. Also at the near end next to a floor vent of the pool is a hole about 4 inches by 4 n roughny what felt like a good half of an inch deep and quite sharp if your feet hit it the wrong way. To me, these things are minor but some people may complain. We will be back as soon as possible regardless..just wanted to let you know. My autistic son didnt want me to say anything at the time as it embarrasses him. The facilities overall are fantastic and the rooms spacious clean and lovely. Thanks again to all the wonderful staff 😀 "

"Nice vibe and great breakfast "

"The whole experience was ideal close to every thing and the station "

"Nice spot"

"Perfect venue for Castle events. Clean and wonderful staff. Good value. Outside doesn’t look that inviting but once inside a lovely entrance hall. Rooms had good amenities and a good view of the castle."

"Amazing room and wonderful value. We always stay here when we visit Cardiff."

"I'm in a wheelchair so requested an accessible room. One of the best/most accessible rooms i've stayed in. There is a big wide ramp out front with plenty of disabled parking. Room was large and open for maneuvering and bathroom had a sink, shower and toilet setup that was well thought out and simply just worked. I even used the pool which had a lift for disabled folks to get in/out. Had a great stay and a great time. Lovely friendly people and very helpful. My wife even pulled the bathroom emergency response by accident (looking for the bathroom light switch in the dark) and there were 2 staff members at my room inside 2 minutes to check on me. They weren't even annoyed, just happy nothing was wrong. They even had me fill out a form at check-in to address the plan in case of emergency/fire procedures when elevators would be shutdown. We agreed a plan and i got a say and signed it. I was very impressed with the whole setup. Would definitely stay again in the future. Starbucks in the lobby was a plus :-) "

"Convenient, lots of parking, really good facilities."

"Amazing staff and amazing beds, all round a good stay would definitely book again if in the area "