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The Diplomat Hotel and Spa

3.0 star property
Travelers unwind with hot stone massages at The Diplomat Hotel and Spa, where the indoor pool awaits and warm hospitality creates a home-like atmosphere

Choose dates to view prices

The Diplomat Hotel and Spa offers a peaceful retreat near Parc y Scarlets. Guests can book spa treatments or dine at one of three on-site restaurants for breakfast. The property features an indoor pool and free WiFi in all rooms, with attentive staff ensuring a relaxing stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
The current price is AU$240
includes taxes & fees
4 June - 5 June
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About this property

The Diplomat Hotel and Spa

  • Hotel near Plas Llanelly House
  • Located close to Parc y Scarlets and WWT Llanelli Wetland Centre, The Diplomat Hotel and Spa provides a terrace, a garden and a hair salon. Treat yourself to a body scrub, a manicure/pedicure or a massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and British cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and 2 bars.
  • Other perks include:
    • An indoor pool, along with sunloungers
    • Free self-parking
    • Full breakfast (surcharge), a lift and newspapers in the reception
    • A 24-hour front desk, smoke-free property and a vending machine
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 50 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi.
  • Other conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • Flat-screen TVs with cable channels
    • Electric kettles, heating and daily housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 15.95 for adults and from GBP 8.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from Visit Wales.

Frequently asked questions

Does The Diplomat Hotel and Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Diplomat Hotel and Spa?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at The Diplomat Hotel and Spa on 4 June 2026 start from AU$240, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Diplomat Hotel and Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Diplomat Hotel and Spa?

Self-parking is free at this property.

What time is check-in at The Diplomat Hotel and Spa?

Check-in start time: 2:00 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at The Diplomat Hotel and Spa?

Checkout is at 11 AM.

Where is The Diplomat Hotel and Spa located?

Located in the heart of Llanelli, this spa hotel is 1.2 mi (2 km) from Plas Llanelly House and 1.9 mi (3 km) from Parc y Scarlets. WWT Llanelli Wetland Centre and Kidwelly Castle are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

7.2

Location

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 192 out of 405 reviews
Rating 8 - Good. 127 out of 405 reviews
Rating 6 - Okay. 49 out of 405 reviews
Rating 4 - Poor. 24 out of 405 reviews
Rating 2 - Terrible. 13 out of 405 reviews

Reviews

Verified

10/10 Excellent

colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking Very up market feel hotel but family friendly Breakfast staff were super attentive and very professional
Stayed 1 night in Mar 2026
Verified

8/10 Good

Andy

Liked: Amenities
Good stay nice hotel excellent restaurant 👍👍
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities
Friendly staff and good food
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, carpet and bathroom. Staff very helpful, and courteous. Food lovely.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness, amenities
Nice, modern room with lovely spacious bathroom. Breakfast was disappointing, but dinner was excellent
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very oldie worldly but great value for money, staff really good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Llanelli

Lovely staff, good food and quiet comfortable rooms. Lounge bar very relaxing with good beer and scotch. And a great gym and sauna too!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Zain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Very comfortable stay and thanks to good amenities and friendly staff
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another lovely stay

Our third time staying at the Diplomat and Im sure we'll be back again soon. Room was amazing, super comfy bed, staff friendly as always and excellent spa facilities.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay and all the staff were very nice
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely stay, staff really friendly, food delicious and great nights sleep.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Room was really lovely. Really enjoyed breakfast. Location was perfect for us. Thank you
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were a family of 11 people having Xmas lunch. The food was excellent and as it was a carvery, you could have as much as you wanted. The staff was very attentive without being pushy. The room was excellent, it was very clean, plenty of coffee, tea. The breakfast, lots of choice from cereals to a full English which was cooked to order and it was superb, everything was tasty. It is a fantastic hotel with brilliant staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice rooms and really helpful pleasant staff .
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quick check in, with very friendly staff,breakfast and bar staff very friendly hotel very clean,rooms comfortable,would definitely recommend this hotel
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Louise

Pool very small and no bath in room. Also view from room was a very neat brick wall
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Leighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were excellent throughout. Food was tasty. We had a great stay.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
A beautiful hotel where i attended a function where the food was outstanding and the staff couldn't do enough to help. Strongly recommend this hotel
Stayed 1 night in Mar 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night work stay.

1 night work trip. Comfortable, good food. Nice room. Convenient for my work.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Breda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food choices, friendly staff, big warm bedroom with comfortable bed. Plenty of parking. Leisure facilities decent.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must better impression and stay this time I am glad I went back . Staff helpful , facilities good . Would stay again
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Libby

Just a stop over for the horse racing at Fffos las, excellent location
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Lynden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay and would return.

Good venue. Lots of parking, good sized room with all I needed.
Stayed 1 night in May 2024
Verified

10/10 Excellent

ENNIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff all friendly and helpful, excellent food. Highly recommend
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Nick

Quick stopover in Llanelli

Room was lovely, staff were helpful and friendly. Food in restaurant was excellent. Spa was fine, but could probably do with a bit of a makeover. Overall excellent and would definitely stay here again.
Stayed 1 night in Feb 2025