Search South Reno Bed & Breakfast

"Nice hotel, lots of amenities. DO NOT USE THE MOBILE CHECK IN. DO NOT USE THE SELF SERVICE KIOSK TO PICK UP YOUR CARD KEYS. I was looking forward to our stay. I booked a room with 2 queen beds in Nov 2025. GSR notified me via text to do a mobile check in the day before my arrival for my reservation for a room with 2 queen beds. The system was acting up and wouldn’t let me check in. I was finally able to check in 5 hours before arrival via mobile check in. There was construction in the parking lot so self parking was limited. Of course valet is open 24/7. At hotel registration, there are kiosks for mobile check in guests for card key pick up and payment for deposits. When I opened the door to my room, it was a king bed. I called the front desk and let them know it wasn’t what I booked and paid for. I asked to be moved to a room with 2 queen beds. The worker told me they’re sold out (it’s only 6:30pm), and the room I have is more expensive than a 2 queen room (NOT TRUE). But he could offer to put a roll away bed in my room for free. I stated I don’t understand how my reservation for 2 queen beds in Nov 2025 for Apr 2026 can be sold out, even when I was checking in via mobile check in, it still said my reservation was for a room with 2 queen beds. I asked to speak to the manager on duty and she repeated the same story on how they’re completely sold out. She threw in a $50 food and beverage credit + roll away bed. A few others had the same issue. I won’t stay at the GSR again."

"Didnt use either one but looked beautiful "

"Was just barely ok, but we had beds. Won’t stay there again"

"Beautiful resort. Love the sports bar area "

"Not worth the money. The overall experience was disappointing from start to finish. There was no staff available to assist when needed, which made even basic requests difficult. The electric switches in the room didn’t work properly, adding to the frustration. Housekeeping was essentially non-existent—no one came to clean the room during the entire stay. On top of that, the place was very noisy, making it hard to rest. Definitely not a place I would recommend."

"The Element is a great hotel for Reno. Their breakfast was amazing! The rooms were nice and clean. The staff was extremely polite and helpful. The bar was fabulous as well. The hotel does a lot of little things for the guests which was appreciated such as a happy hour, water and coffee available anytime. The only draw back is the hotel is located on a busy street so it can be loud in the evening."

"It looks awesome and better than ever "

"Clean rooms and the elevators are being worked on"

"Rooms were clean. Person who checked us in was not very friendly. "