South Eola Hotels, Orlando

"Everything was good"

"the ceiling light was not working. ceiling fan was haunted. why did they charge me resort fees again?"

"The staff is awesome and the rooms were very clean. We love staying at Dockside and plan on coming back."

"After a wonderful 4-day stay at the Gaylord Palms, we couldn’t extend our time there and needed a new place strategically located in the middle of our planned travels. Price wasn’t an issue for us, but we were pleasantly surprised by the lower cost here. Unfortunately, that’s where the pleasant surprises ended. Westgate Lakes is essentially an apartment complex converted into a resort, and it shows. The initial presentation is nice, but once you look closer, you notice builder-grade doors and cheap materials throughout. When we got to our room, things went downhill fast: plumbing issues, no water pressure, and a missing handheld shower wand. There were no full-size mirrors, and despite specifically requesting a quiet location, the noise continued until 1:00 a.m. Honestly, the whole place felt sketchy at best. Cleanliness was a real problem. The hallways were dirty, and there were dirty diapers and food left on the steps leading into our room. There were plenty of other issues, but the bottom line is we will never stay here again. For some, the low price might outweigh these problems—but not for us. "

"This is our favorite hotel to stay in when going to Orlando either for a quick getaway or taking the grandkids to Disney.Staff is always friendly and helpful"

"Had to pay $10.00 a day to park, wasn't informed splash pad was not working."

"Enjoyed shuttle. Felt pools overcrowded and expensive for amenities."

"Breakfast was ok"

"The room was comfortable and clean. The amenities were nice. The staff was great. The proximity to universal was wonderful."