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"Had a booking and was supposed to arrive before midnight. However the road going west from Golden to Revelstoke was closed due to avalanche control. So, I had no choice but to stay in Golden overnight instead. Called next day explained the situation and they refused to not charge me for the night. It was clearly a case of unable to arrive at hotel. What sort of management decision to charge for an unexpected circumstance. I hope your hotel makes a good profit from an unethical business practice. I shall avoid your hotel and similar chain. Hope the public are aware of this."

"Yes"

"Good place to stay for a quick night sleep while driving through. Nothing fancy but a good night sleep. Pool area is outdated and could use some sprucing up "

"Clean room. Friendly staff. Great breakfast. Cold pool."

"Our check in and out experience with the front desk staff was excellent and appreciated. Our room was spotless and quiet. The bed was super comfortable and we assume was quite new. Overall a perfect one night stay!"

"Convenient for skiing "

"Beautifully clean"

"Room was clean, staff was friendly, location is quiet. "

"Pool could have been a few degrees warmer. Staff were pleasent and very helpful. Ask for a printed copy of you receipt at the end of the stay.....we had several charges to our room for meals. When the staff checked receipts it was clearly not our signsture. They accomodated us and removed the extra charges."