Family Hotels & Resorts in Somerset from AU$122

"Hreat location altho our heaters didnt work and the pool was very cloudy and dirty"

"Fast internet, great laundry facilities, ample parking and great staff."

"Room was spacious, clean, and comfortable. Great fire pit outside. "

"First room, I did not see for myself but my fiancée advised it was not clean and had hairs on bed. The second room, I did see and there were dishes in the sink, a bag of towels and toilet paper rolls on the couch. It looks like they were in the middle of prepping the room. Finally 3rd room they gave us was good. On a different note, there should be a policy in place for the hotels to make changes. I selected a 3 bedroom suite and they counted the sofa bed as a 3rd bed and not 2 beds in one room. After discovering this I wanted to make the change but the hotel was unable to do it because it was considered a 3rd party, This was a loss for all, we didn't the comfortability that we wanted, the hotel could have made more money with the upgrade and hotels.com could have made money charging a change fee. Everyone could have won in this situation but instead everyone lost. "

"I am disappointed that I was not informed that the property is undergoing construction and in a bad state. The carpets in the corridor and the room was awful. The bed frame, heating and coffee maker we not in a good condition. I usually stay at choice hotels as the they are clean and comfortable. I did not get my moneys worth at all in staying here. The property needs an overhaul. "

"It was quiet peaceful the rooms were clean and the front desk guy was awesome"

"Property was clean and quiet. Service was great. Thank you."

"Quiet night restful sleep and easy check-in and check-out "

"Justin was great, I called him to let him know that I was coming from out of the state and may arrive early and he immediately said no problem and that he’d do his best at getting me an early check in and his staff did an excellent job checking my family and I in early….. room was cleaned and ready for us. I have stayed here plenty of times before and the staff is wonderful and the rooms always are clean. I definitely recommend this hotel "