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"Very clean , great shower , friendly staff , bonus having a casino attached "

"Very Nice Hotel, rooms were spacious, clean, staff was courteous, breakfast had a lot of options."

"Yes!"

"We have 6 pets and have a tough time finding a sitter, so sometimes we travel with our largest pup (she's only 20lbs lol) and were pleased that she could join us on this trip! The Oak Cottage was neat and clean, well laid out as far as using the family room, kitchen, bedrooms, deck, and access to parking. We loved that you could manage the temps in each room, although we kept the spaces we used the same, it was easy to keep the upstairs lower (we used the 1st floor bedroom) so not to waste the heat. We loved having a gas stove in the family room to warm up by fire or relax after exploring (there were plenty of extra blankets too). We had family visit and were able to barbecue and cook some of our meals. Being from Delaware, it was great having Wegmans not so far away to grab food, snacks and supplies from. We came at Thanksgiving so there were a good many things closed in the area and Finger Lakes region, however we were still able to get in a hike, winery tour, and just plain relax. Temps for us ranged from mid 50s to mid 30s, we had sun, rain, gale force winds, and a snowstorm all in 1 week. But no matter, we enjoyed watching the lake from the living room and cozying up to watch movies in Thanksgiving and put Legos together. Our pup Sansa normally hates bad weather but she loved walking down to the water and exploring the yard (leashed of course) regardless of what was going on outside. :) We thoroughly enjoyed our stay and definitely recommend the cottage!"

"Best trip ever definitely worth every penny and owner is soooo sweet! Would love to be back visiting and everything was so clean. 10/10 recommendation to anyone!"

"Lovely space, well behaved pets, attentive kind host who accomodated our arrival and departure times with courtesy!"

"We spent great time in safe and relaxing area :)"

"The property was impeccably maintained and was very clean and comfortable."

"This place is a gem in that you have a lot of space for your family. We loved the yard and all the nature all around! My wife and I enjoyed watching the frogs and tadpoles in the small pond and walking around the property seeing deer and hearing the birds. Our 4 boys and 1 daughter loved the fishing setup with 4 poles and a table box. All together for the three days we were there, our kids caught and released over 50 fish! They had a blast! We used this as a base to see Church of Jesus Christ of Latter-Day Saints history sites in Palmyra only about 10 miles away. The beds were comfortable and it was fun watching movies in the family room together and yet having space for everyone to be alone if they wanted. Just a couple of suggestions that could help. I didn’t see the address when I saw it on hotels.com until I purchased the stay and received an email from the agency that manages the property. This would have helped me very where it was exactly. I would recommend offering the ability to cancel with notice and not be billed. Having it non/ refundable is a negative. I was very interested a month ago but my trip was uncertain till a couple days before. I would not have taken the risk of it wasn’t right before because I couldn’t afford to be out that money. I would consider changing your stance on it being non-refundable because things happen and people need flexibility. You have a great property here and we absolutely loved our time here. Thanks so much!"