Aurora Cabin | View from room

Reviews of Wilderness Hotel Muotka & Igloos

3.5 out of 5
Wilderness Hotel Muotka & Igloos
Muotkantie 204, Sodankyla, Lapland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 79 out of 123 reviews" "
Rating 8 - Good. 34 out of 123 reviews" "
Rating 6 - Okay. 8 out of 123 reviews" "
Rating 4 - Poor. 0 out of 123 reviews" "
Rating 2 - Terrible. 2 out of 123 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience, all-around. The lodging, the food, the activities, the staff, the views, etc.
Stayed 2 nights in Mar 2024

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about it! Staff were very friendly and accommodating. Got own sauna in our igloo cabin. It was just perfect coz aurora came out when we were there. Food was good We availed the half board and it was convenient so you don't need to go out.
Stayed 1 night in Nov 2023

10/10 Excellent

Abhishek

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Kariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter Wonderland - can't be beat!
Probably the best hotel / resort I've ever stayed in. We splurged for the Igloo and saw the Northern lights through the glass ceiling on our second night. Food was outstanding, especially considering it was a buffet, but you'd never know it. Staff were all incredible, super friendly, helpful and just some of the kindest people I've met. Will absolutely be back!
Stayed 2 nights in Dec 2023

8/10 Good

deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to see the auroras. Igloos were clean but could use some design changes when accomodating 2 singles. Two luggage stands would be nice, instead of 1 and hooks to hang coats would have been great. We used our tripods. We noticed some igloos had hooks inside the door but ours didn't. It took us a couple days to figure out how to organize comfortably (two single females traveling together). Staff was very friendly, except for my last day with housekeeping. They made up my room for the next guest while I was at breakfast and when I came back they were still there. She was confrontational about me reporting a missing item and wouldn't leave the room as it was already cleaned but I had paid for the room until 11am. I told her to leave and she was not happy. My missing item had been returned and I was not unhappy with the service but I was unhappy with the confrontation on the day I was leaving. Overall the food was wonderful, the lodge staff were helpful and friendly, the guides were amazing, and the activities were unforgetable.
Stayed 3 nights in Feb 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Natasha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a stunning location. If you want an escape from daily life this is perfect for you.
Stayed 6 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place! We will definitely return!
Wilderness Hotel Muotka was amazing! We stayed in Aurora cabin 304 for 4 spectacular nights. The hotel is clean, efficient and the staff is great! Seeing the northern lights from bed is something we’ll never forget! If you’re considering a trip to Lapland, this is where you should stay!
Stayed 4 nights in Feb 2023

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost, staff’s attention to detail and promptness to accommodate my requests; amazing aurora cabin, delicious food and activities tailored for unforgettable experiences.
Stayed 3 nights in Feb 2023

10/10 Excellent

Clyde B

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The people were fantastic!
Stayed 5 nights in Mar 2022

10/10 Excellent

Elizabeth

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing stay with friendly staff.
We had an amazing stay. The hotel provides cold weather clothing free of charge to use during your stay which is very helpful (boots, gloves, snowsuit, helmet, etc.) There is free WIFI, but only available in the lodge. Our only feedback was that it was very difficult to manage the temp in our cabin and we got very hot. There are no additional bedding items in the room, only a heavy comforter and a small blanket. Overall we had an amazing stay and got to see the Northern Lights twice despite some cloudy days. Thanks to the lovely staff who were so friendly and went out of their way to accommodate any request!
Stayed 3 nights in Mar 2022

10/10 Excellent

Kerry, Dagenham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and beautiful surroundings .
Stayed 4 nights in Feb 2022

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Wilderness Muotka. The staff was very friendly, the food was incredible and the glass igloos were exactly everything we hoped for.
Stayed 2 nights in Feb 2022

8/10 Good

Magdelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort is nice, the rooms in the hotel part are average
Stayed 1 night in Nov 2021
Response from Carolina on 30 Dec 2021
Dear Sharon, Thank you so much for your kind words. We are really happy that you have a great experience with us. We look forward to stay with us as soon is possible. Best Regards

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aurora watching !!
Fantastic peaceful stay in nature. No restaurants or bar life close by and alot of beautiful nature. The hotel supplies a lot of nice activities to do. Snowmobile, skiing, walking.
Stayed 4 nights in Nov 2021
Response from Carolina on 30 Dec 2021
Dear Johan, We would like to thank you for your review. We really appreciate that you have given us your time by telling to others how you liked your stay with us. You are warmly welcome again in any time! Warm Regards,

10/10 Excellent

Ilmari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upea hotelli luonnon keskellä. Saunallinen huone lunasti kaikki lupaukset. Mahtava henkilökunta!
Stayed 1 night in Sep 2021

10/10 Excellent

Sanni

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with great staff! :)
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was unique Finnish experience which everyone should try. Guides and experiences were great. Husky ride and snowmobile’s are a must but real cold so wrap up :)
Stayed 4 nights in Feb 2020

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The aurora cabin was pretty and comfortable.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience, friendly helpful staff, the organized activities, location
Stayed 3 nights in Nov 2019

8/10 Good

YEN LING JENNIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Wing Ki Priscillia

Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place with Wonderful staff... it’s clean tiny and cozy
Stayed 2 nights in Oct 2019

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

phimmada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly and the view is spectacular. I really enjoy my stay at the hotel
Stayed 3 nights in Mar 2019

8/10 Good

Kam Fai

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

J, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the aurora bubble. It’s a tiny space but laying on the bed and looking up at the open sky is quite an experience. Bed is comfortable, room is clean, no wifi and no TV. There’s a small sauna inside the bathroom, always nice to have. Standing shower is powerful; However hot water is limited so for those who take a shower longer than 10 minutes be prepared for an icy bath. Would recommend it just for the experience.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a sauna cabin. It was beautiful, nice bathroom and sauna, beautiful private view, nice wood stove, very comfortable bed. Just loved it. The aurora alarms are worth it. We had a brief and short view from our window on our first night, and then the next night was an incredible light show right outside our cabin. The complimentary overalls and snow boots were awesome for getting properly protected from the elements quickly to get out to see the light show. The lodge was beautiful and the staff very helpful and friendly, with a great orientation. Heikke (sp?) was a great snowmobiling guide through the fells.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful Area - Disorganised Amateur staff
Lapland is beautiful & the hotel is in a perfect position to let you enjoy nature. But unfortunately The staff's disorganisation & rude behaviour really ruined this trip for us. It's a shame because the aurora and log cabin were nice(although the "panoramic views" are really just of the other cabins so you don't get much privacy). Food & airport transfer are way overpriced. Not a "hotel" in a traditional sense; no phones, TVs, room service or WIFI, if you need anything you have to walk back to the main building. Our arrival at the hotel was very unwelcoming, we were grouped with all the other guests & talked at for an hour when all we wanted to do was head to our rooms after a full day of travel. We were then told our tours hadn't been booked, even though they had taken payment & confirmed via email. To which we were told "we get so many emails". (!) Although not overly friendly (perhaps a cultural difference) & seemingly inexperienced, the staff were for the most part courteous. However after the hotel made an error with our tours (again)one woman at reception spoke to us so rudely I left in tears. We travel frequently & were shocked staff would speak to guests like this(& for a mistake they made). A week after we returned we also got an unpleasant surprise that the hotel had charged our credit card again for a bill we'd already paid on check-out. After a few emails we were given a refund but obviously had to swallow the international transaction fees ourselves.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Could see the northern lights from the cabin without going outside
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Snowy wonderland.
Accommodating staff, clean and warm room with instant hot showers, amazing surroundings.
Stayed 3 nights in Feb 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Resort I've Stayed In
My wife and I travel a lot between work and vacation. This is the best resort we've ever visited. First, the stay are phenomenal people. They are tentative to all your requests and genuinely want to make sure you are having a lovely time. We booked an excursion through the hotel and absolutely loved it. Also, the cabin we stayed in was spectacular. The bed was comfortable, lovely spa, amazing fireplace and spacious. The breakfast was very tasty and we had a lovely time at the bar. I wish I could give this hotel a 10 out of 5 stars. I highly recommend staying here.
Stayed 4 nights in Feb 2019

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Winter Wonderland
Absolutely loved our stay here - it was perfect. Perhaps the most beautiful accommodation/surroundings we've ever stayed in and friendly and welcoming staff. We will be back!
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
away from town lights, concentrated on light viewing. felt excellent viewing light laying on bed inside the glass house, no need to wait outside in the cold. free skiing gear for the whole time staying period, so we did not feel much cold and enjoy the activity and staying very much. it would be even better if it could provide wider range of vegan food.
Stayed 3 nights in Dec 2018

8/10 Good

khasawneh

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
one of the best experiences, amazing staff, wonderful activities.
Stayed 3 nights in Jan 2019

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Our 4 days stay was amazing. We really enjoy it. We were also lucky and we saw northern lights every day of our stay. The staff is very friendly and they make every thing to go smoothly. The descrition of the cabin is very punctual and correct. Is is not cheap, but worthly every eur. Highly reccomended.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and cozy
Stayed 1 night in Dec 2018

10/10 Excellent

Shatra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
The aurora cabin is small cosy, with an amazing view of the sky. The panoramic log cabin is larger and more homely with a lovely fire place. Both have saunas inside. Staff are extremely welcoming.
Stayed 3 nights in Nov 2018

10/10 Excellent

Shatra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
This was an amazing place to stay, very quiet and peaceful. Hotel staff are all extremely friendly and make you feel very much at home! Hotel offers many activities which is good. There is no shops near by, however I knew this prior to booking.
Stayed 2 nights in Nov 2018

10/10 Excellent

Yao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy place, friendly staff that makes you feel home.
Stayed 1 night in Nov 2018
Response from Pirita on 23 Nov 2018
Dear Yao, thank you for your review. We really appreciate that you have given us your time by telling to others how you liked your stay with us. You are warmly welcome again in any time! With the best regards, Pirita Wilderness Hotels and Safaris

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Pirita on 16 Nov 2018
Dear Guest, thank you for the review. We appreciate the review and the feedback. If there is anything what we could have done better we would be thankful to know it. We hope you enjoyed your stay as our guest. With the best regards, Pirita Wilderness Hotels and Safaris

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good property
Good quiet location in wilderness. Clean and nice cottages. Very warm staff.
Stayed 2 nights in Sep 2018
Response from Pirita on 16 Nov 2018
Dear Guest, thank you for your review. We are happy to hear that you enjoyed your visit with us and we really appreciate the kind review and the time given to us. You are very welcome to visit us again! Best regards, Pirita Wilderness Hotels and Safaris

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good time with our kids at the wilderness! Thx so much.
Stayed 7 nights in Mar 2024

10/10 Excellent

Sebastiaan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Beate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Die Unterkunft und das Essen lassen nichts zu wünschen über, dennoch wäre es super vorab zu wissen, dass es in der näheren Umgebung weder ein Supermarkt noch andere Restaurants fußläufig zu erreichen sind. Demnach ist man auf ein Mietwagen oder Taxi angewiesen, weiblich die Preise für Taxifahrten nicht gerade günstig sind. Ansonsten ist das Hotel schön ländlich an einem See gelegen, das Essen ist qualitativ sehr gut! Das Personal war nett und höflich, im Vergleich zu anderen Resorts in Lappland bieten andere jedoch mehr Service für die Gäste . Dennoch kann ich das Hotel weiterempfehlen
Stayed 5 nights in Mar 2024

10/10 Excellent

Ingolf

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt sehr ruhig mitten in der Natur, tolle Möglichkeiten für Ausflüge die man dort entsprechend vor Ort buchen kann. Das Essen bietet eine enorme Auswahl und eine hohe Qualität. Die Nähe zu Saariselkä ist perfekt und ideal für Ausflüge in die nähere und weitere Umgebung bis nach Inari oder Rovaniemi.
Stayed 7 nights in Feb 2024