- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was unresponsive but more importantly the property DID NOT look like it did online. This is an OLD building in need or repair and upgrading. They have painted - and that is all - to try to upgrade the old building. The first room we got was on the first floor overlooking the street and had a 1/4" open to the outside space under the windowsill and was sketchy in its amenities and cleanliness. The people above us had extremely loud footsteps and we would never have been able to sleep. There were sheetrock patches - unpainted - in the bathroom and holes in the walls where cable came in. We requested a different room. The second room we got was actually nicer - for the same price interestingly enough and on the third floor. But the toilet has poop on it and we had to get them to come clean it. It was much quieter, slightly cleaner but still a huge disappointment. The hot tub and pool were good. I would NOT recommend booking at this hotel unless you are looking for a "hostel-type" environment. I did not feel safe or clean.