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"It looks like parts of the building are being upgraded which is a good sign. The staff was courteous and helpful and having a restaurant on site was especially good. The downside was having the water turned off overnight and morning was not very pleasant."

"It was a nice hotel staff helpful "

"Everything appeared to be top notch from what I could see in my room was awesome. The property was clean and beautiful. The only thing I could say is you only get one parking space then you have to park in the visitor space which is out of the area of where your room is, other than that best place ever"

"The mattress was really sagged and uncomfortable "

"Everything was excellent "

"Staff is horrible "

"Caroline and staff were great. Hotel is beautiful. Spacious. "

"The pools were great and the little kids had a ball. We rented a cabana which was great to relax and have some lunch before going back in. We have been to Great Wolf Lodge several times and have a blast every time. Thank you all"

"Convenient to Bush Gardens and good breakfast but that's it. It was clean but not spotless. I didn't like that the hotel is on the side of the road, I felt very out there... lobby is small, again, not the nicest. No flexibility at all with room while hotel looked empty. If you want to feel a bit nice and special while away from home, keep looking. I stayed at better hotels in Williamsburg for just a little bit more money. If you just want to crash, wake up and eat, this is good. "