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"Stayed here for a conference. Rooms a good size with safe and fridge. My room was a little tired. I needed an iron to press clothes for a presentation, all my colleagues said that their rooms had irons, mine didn’t. However, a very helpful housekeeping lady organised one for me. My room was at the end next to the fire exit stairs which had bright lights on all night requiring me to wear a night mask. My colleagues said there rooms had blackout curtains, mine didn’t. On the last day I used the spa facilities which were great. The shuttle from Brussels airport stopped outside and there were nearby bus stops to the city centre, Food and drink seemed to be very expensive. We had catering for the conference which was excellent. Sadly, the same couldn’t be said about the restaurant. It was overpriced and dreadful! The majority of my colleagues agreed. The roast cauliflower was so overcooked, it fell apart on touch and was barely lukewarm! A colleague complained that his meat dish was minuscule and cold and got it replaced as even the manager agreed with him. All of us were determined not to eat there again, so went into the city to eat after the first night. (Unless the conference supplied food). I didn’t have the breakfast (at 25 Euros) Again, I was told by colleagues that it was very poor value). However, you could amuse yourself watching the mice scurrying about in the bar & restaurant, we saw them often! The staff were aware they had a mouse problem!"

"The hotel was in a great location and close to many hood restaurants, shopping, and cafes. The staff was friendly and helpful. We enjoyed our stay. 😁 Lisa L. Chicago"

"Very clean room, helpful staffs, great location. "

"I enjoyed my stay at this hotel. The underground parking was easily accessed & check-in efficient & friendly (English speaking). The room was compact but comfortable with a good sized, comfy bed. I didn't hear any noise from other guests and the room temperature was easily controlled. Good TV as well. Didn't try the pizza advertised but will be returning shortly & will do then."

"While the location is quite good for those who want something close to the central station and also near the shopping area and the Old town, right outside the hotel can be a bit unsavory, especially at night. The hotel itself is starting to show wear and tear. The AC did not work properly in my room and the water temperature in the shower kept going from cold one second to scalding hot the next. The maintenance person who checked the room temp couldn’t fix it and just pinned it on the hotel being old. The TV remote did not work properly and there were not many channel choices for English speakers. Other than that the room was clean, spacious, and the bed comfortable. At the end of the day, that is what counts. Will I stay here again? Probably not."

"This was in an exceptional location. If you like the idea of being in an old part of town but prefer to stay in a modern hotel this is a great option. Easy to find, parking on site, helpful and happy staff and comfortable rooms."

"Very nice hotel in quiet area. Room was good size. Haven't tried breakfast so cant comment. Dinner at bistro was an average , would expect more and service was so so. "

"Room was basic but very clean and modern, including the bathroom. Very close to Gent Dampoort train station so good transport links. A little far from city centre - about a 30 min walk."

"Breakfast/reception area with coffee bar was an amazing place. Great place for coffee and getting together. Room was clean and a good size ."