Panoramic Suite, Ensuite, Valley View | View from room
Check availability

Reviews of B&B Pantaneto Palazzo Bulgarini

B&B Pantaneto Palazzo Bulgarini
via Pantaneto 93, Siena, SI

Reviews

8.6

Excellent

Rating 10 - Excellent. 94 out of 182 reviews" "
Rating 8 - Good. 55 out of 182 reviews" "
Rating 6 - Okay. 23 out of 182 reviews" "
Rating 4 - Poor. 6 out of 182 reviews" "
Rating 2 - Terrible. 4 out of 182 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Ray

Disliked: Staff & service, property conditions & facilities
Odd check in, mixed bag.
Check in was 3-7. We arrived about 4:30. The doors were locked and there was no response when we rang the bell. We had to go to the bar next door, where they gave me the personal number to call. He showed up a few minutes later. On the plus side, The room was relatively large for Italy. Breakfast was included. On the down side Furniture was old. Breakfast was sparse. The proprietor barely acknowledged us. Would not choose this place again.
Stayed 3 nights in Oct 2023

8/10 Good

Audrey

Stayed 1 night in Sep 2023

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
This property is not n a great location for dinning and exploring the town and attractions. Note that you cannot park near the property. You need to find parking and walk some distance on cobblestone to get to your room.
Stayed 1 night in Sep 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Michele, San Clemente

Disliked: Cleanliness, staff & service, property conditions & facilities
If you are expecting to sleep in a castle room that looks like the picture you see on the website, you will be quite frustrated. The place is actually a backpackers low budget type of place that has nothing to do with the gorgeous picture and web site description and the worse part of this already horrible experience, it gets even worse if you ask for a refund.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room in a great location. Michael, our host was very accommodating.
Stayed 2 nights in May 2023

8/10 Good

Isabell

Stayed 1 night in May 2023

8/10 Good

Natasha

Liked: Cleanliness, room comfort
Small B&B, convenient location
Pantaneto Palazzo Bulgarini is a small B&B located near Il Campo, the main piazza in Sienna. Our room was very large with a beautiful 18th century handpainted ceiling. We had a small balcony with a great view of the surrounding countryside. The décor in our room was not great – a modern gray sofa that did not go with the antique wood furniture, a large, modern ceiling lamp that detracted from the 18th century ceiling mural (a chandelier would go much better). While the room was clean, it needs better upkeep. The shower head was broken, the shower stall would clog, the shelf above the sink was missing. Breakfast had limited choices. Michael was pleasant and helpful but only around in the morning. There is no front desk and you have to notify your arrival time.
Stayed 4 nights in Apr 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great location, decent room
We booked the family room as we wanted the balcony and view, and what a view it was. 10/10 for that. Room was spacious, great central location close to plenty of bars and restaurants. The property listing mentions massages and a full spa service but this is not the case at all, we asked and there aren’t any spa services available so this was misleading. Also when it mentions toiletries there was handsoap available, but no shampoo, shower gel etc so be sure to bring your own. Staff were friendly and checkin was easy.
Stayed 1 night in May 2023

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is nice. It large and the bed is comfortable. The breakfast was simple but fine. Beware, however, that the street below is very noisy and the noise continues well into the night. I was there three week nights and it sounded the bar songs and street parades were nearly right outside my window not quieting down before 3:00 am. I learned from friends this is typical. Consequently, a great location if you plan to be part of the “party street” but not good if you need to get up in the morning and want to sleep before 3:30 am.
Stayed 3 nights in May 2023

10/10 Excellent

Stephen B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in room “Marguerite” and were amazed by the hand painted, domed ceiling, as well as the antiques and period decor. We enjoyed being close to the Plaza di Duomo, as well as being on a street with many bars and restaurants. We enjoyed a lovely dinner down the street. Pickup and delivery of our car was done by a local garage, and the garage operator helped us with our luggage. The only disappointment was breakfast was not the best we’ve had during our stays.
Stayed 1 night in Apr 2023

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023
Response from g on 20 Mar 2023
grazie

4/10 Poor

Tom

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I was underwhelmed by this B&B. The amenities were lacking. There were no drinking glasses in the room, there were no tissues in the room, there was only one tiny bar of soap for showers and the sink and it was never replenished there was only one roll of toilet paper. Just the basic things you would expect to find in a B&B for this price. The house keeper never cleaned our room the second night and we didn’t have any toilet paper or fresh towels. The breakfast was sparse and mediocre for a B&B. The staff were never around. And not very eager to be helpful or friendly. Overall I don’t think very much effort has gone into making this a desirable place to stay.

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scenic Siena Spot
Service was wonderful. The room, view and location were excellent.
Stayed 1 night in Nov 2022

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Michael was extremely helpful and went above and beyond. Thank you for a wonderful stay in your beautiful city.
Stayed 7 nights in Sep 2022
Response from g on 1 Nov 2022
tks for your visit.Mike

4/10 Poor

Adriana

Travelled with partner
I booked this property whilst staying at another property on my honeymoon because I didn’t think we were going to be able to stay an additional night. While I’m sure this property is fine to stay at, it’s very disappointing they wouldn’t give me at least a partial refund and sell the room to someone else for the night to be able to make the full rate back. I explained the situation thoroughly and they didn’t seem to care.
Stayed 1 night in Sep 2022

10/10 Excellent

Eddie, Haverstraw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent host who made our stay very pleasant, including making multiple calls to secure dining at a local non-tourist restaurant, which was our best dining experience of the trip.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man who runs the place was delightful, helpful and very friendly. When we arrived he offered to upgrade us to a suite with a private bath for only an extra 10 Euros a night, which was a nice surprise. The location is prefect and the views from the windows of the room were beautiful.
Stayed 2 nights in Dec 2019

10/10 Excellent

ChrisA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a beautifully painted ceiling, nice view of the valley, and comfortable bed, and the B&B is very centrally located. The staff were very accommodating - my husband was sick the morning of our departure and they allowed us to stay past the regular check-out time while he slept.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2019
Response from Guglielmo on 23 Oct 2019
Good evening, I'm sorry you didn't like our B&B, I wish you had put the reasons explaining why, in order to improve... A kind regards Guglielmo

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was quirky with a pretty painted ceiling and nice furniture. Lovely and clean with a nice sized bathroom. Basic but tasty breakfast, heavy on cakes and pastries. We stayed on Friday night and the street outside was very noisy with bars and loud live music, this did stop at around 11pm though. The best thing about the B&B was the friendly staff - couldn't have been nicer.
Stayed 1 night in Oct 2019
Response from Guglielmo on 24 Oct 2019
Thank you so muh, hope to see you again :D

10/10 Excellent

Kurt, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and helpful staff. Excellent location in the heart of old Siena.
Stayed 2 nights in Oct 2019
Response from Guglielmo on 24 Oct 2019
Thank you so much! I really appreciate that!

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Guglielmo on 9 Oct 2019
Thank you so much!

6/10 Okay

Greg K

Liked: Cleanliness, staff & service
Disliked: Room comfort
Ok except that the fans did not cool the room adequately. Made sleeping difficult. Breakfast was good. Location was great.
Stayed 3 nights in Sep 2019
Response from Guglielmo on 24 Oct 2019
From 1st October we took the management, we've already done some changes and improvements. Hope to see you soon! :)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room (Iris) nice with little external noise. Breakfast was excellent. Katia and her staff were very nice snd helpful
Stayed 3 nights in Sep 2019

6/10 Okay

Michele

Travelled with family
Disliked: Room comfort
Would not return here if visiting Siena
Smaller room than picture made appear when booking. A free standing a/c unit that did not do much for room, we were there in September and the heat in the room was horrible and difficult to sleep. I was happy to only be there for one night and happier to check out! Overall, outdated and very small room. Sorry to say, but overall displeased. No frills or perks except for the neat pictures painted on ceiling Location was ok.
Siena was something to be seen
This is the place to see, Rick steves recommended
Stayed 1 night in Sep 2019

10/10 Excellent

Paolo

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice location within the walls of beautiful Siena. With no A/C in July, this property is uncomfortable even with fans.
Stayed 3 nights in Jul 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ideal Hotel for a Siena Sojourn
The Hotel is very near to the main attractions in Siena (Piazza Il Campo, the Duomo, etc) in a very old building well updated inside into some very comfortable rooms. We stayed in the family suite that has two bedrooms, and loved the location, the charm of the building, and everything about the facility. Despite being there during a real heat wave, the room was cool, and we barely needed the A/C unit. The windows face to the outer gardens between the main city streets and the city walls, and being on a hillside, there was a delicious breeze through the open windows (as well as a stunning view of the sunrise). Breakfast was great, served in a somwehat small room but certainly adequate, and the beds were extremely comfortable after long days of touring, walking and climbing in the superb hillside towns so very convenient to Siena by car.. Most importasnt, the welcome from Donatellolwas incomparable. Always friendly and smiling, he was the perfect host, and went far out of his way to not only make us welcome, but to help with parking issues and to arrange for approval by the City to use our American Handicapped Parking placard. His truly gracious air made our visit really memorable. The hotel is also close to some excellent restaurants (recommended by Donatello0 that also made for a truly memorable and impressive stay.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is amazingly hospitable. Beautiful rooms and property.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Donatello on 20 Dec 2018
Thank you so much

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Did not stay in the room that was pictured But the owner was very good in helping us with very late check in
Stayed 3 nights in Oct 2018
Response from Katia on 9 Nov 2018
Hi John, thanks for you review. We are sorry for the inconvenience but we certainly did not chanded your room. Maybe the room you sow first was that one we use to represent the B&B and not that one you reserved. Anyway, we hope you enjoyed your stay in Siena and we hope to host you again.

10/10 Excellent

Patricia, Strathmore, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, delicious breakfast, and comfortable room with an amazing valley view. I will definitely stay here again if I am fortunate enough to come back.
Stayed 3 nights in Oct 2018
Response from Katia on 25 Oct 2018
Thanks for your nice review. We also hope that you can stay in our b & b again, we are waiting for you in Siena.

6/10 Okay

tal

Liked: Cleanliness
Disliked: Room comfort
No air condition .
No air condition !!!, the room is beautiful and big, old fashion style. Grate view . Brakfast is very good. And the owner was very nice. But !!! if you can’t sleep at night because it’s too hot and no air condition it’s hard to enjoy vocation Fan is totally not enough.
Stayed 2 nights in Jul 2018
Response from Donatello on 9 Aug 2018
Dear guests, we are pleased that you enjoyed your stay with us. The lack of air conditioning was due to the fact that the building in which we are located is considered cultural heritage and therefore cannot have air conditioning installed. Kind regards

4/10 Poor

Leigh

Disliked: Room comfort
Stayed 1 night in Jul 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent position staff friendly and helpful even with the language difficulties. Room was substantial clean and tidy. Not enough coat hangers .bathroom small but functional. No English programmes on TV. The staff recommended restaurants which were good and close by.
Stayed 4 nights in May 2018

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
poor internet
convenient location but very poor internet connectivity, even pswd instruction was wrong.
Stayed 1 night in Oct 2017

10/10 Excellent

Paula , Toronto, ON

Liked: Staff & service, property conditions & facilities
Beautiful Hotel.. Amazing Location.. Amazing Staff
We stayed for 2 nights and loved this charming B&B! Such a beautiful location with a serene view! Our room was HUGE.. spacious and comfortable, although without AC the breeze from the large windows made it feel like we weren't even in a hotel. Josh was a great host, extremely helpful and the breakfast in the morning with pastries and cappuccino was lovely. We can't find anything but amazing things to say about B&B Pantaneto Palazzo Bulgarini!
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Wonderful old building with a spacious room. The owners provided us with a great breakfast and were very accommodating. The only drawback is that it's on a busy street so I would recommend getting a room that faces the back to reduce the noise.
Stayed 2 nights in Sep 2017

8/10 Good

Margaret , Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to main attractions
Lovely stay in Siena in very comfortable B & B breakfast very good, friendly staff in excellent location. We had superior room with balcony and wonderful view. Would go back again without a doubt.
Stayed 6 nights in Sep 2017

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Wolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would go again
We were very pleased overall and the service was excellent, courteous and immediate.
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So bad
dirty towels Unfriendly attitude Non working wifi
Stayed 1 night in Jun 2017

10/10 Excellent

Peggy and Len, Peterborough Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Room
We were greeted with a lovey room fresh coffee and cakes. mmm Many thanks!!!
Stayed 3 nights in May 2017

4/10 Poor

Slav, SF

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not a Palazzo by any means
It is a very basic hotel, the room we had was run down. The only pro is location.

10/10 Excellent

Tera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay!
The room was clean, quiet and with a beautiful frescoed ceiling. Breakfast was delicious -- coffee, juice, cakes, eggs. Location is A+.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hosts. Really cute place in great location. Had a great stay