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"Family room is convenient when traveling with kids"

"Almost no water pressure in shower, couldn't even wash my hair properly. Barely passable breakfast (only the omelette was good, bread was basically inedible). Most staff is not friendly. This is not a 4 star hotel. Only positive is the location close to the mosque, but far away from most other sites. "

"Fab hotel, but no Bar/alcohol was a surprise for a 5* hotel chain"

"The room was clean, great, safe location and breakfast was very good with a good variety of foods to choose from. "

"The location is good. The staff are very helpful. The breakfast is amazing!"

"I stayed here for the last two nights of my Morocco trip, and overall it was a very comfortable experience. The room was spacious with nice amenities, and the staff were cooperative and responsive. Initially, I was given a twin room despite booking a king bed, but after I informed the reception, they immediately changed it. The hotel also has its own parking, which is a big plus. I also made a booking mistake, the manager helped me cancel that and rebook correctly for the same day. That level of support really stood out. The only minor issue was that the shower drain got clogged, although housekeeping mentioned it was a mechanical issue and would be fixed. Overall, a very pleasant stay with helpful staff and good service."

"Not up to the same standards i expect from Novetel. Staff were not helpful and didn't mention that breakfast was included. They also seem to not be helpful in arranging taxis services."

"We enjoyed our stay at the hyatt regency. The staff were very nice and house keeping was excellent. But we were disappointed that the club room was closed due to ramadan. We wish this had been communicated to us in advance. The morning breakfast was good but the evening snacks were the same cold quiche every night which quickly got boring. It was not the club floor experience we were expecting."

"Excellent hotel and all the staff is professional!Thanks a lot!"