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Reviews of Wapa di Ume Sidemen

5 out of 5
Wapa di Ume Sidemen
Banjar Dinas Tebola, Sidemen, Bali

Reviews

10

Exceptional

Rating 10 - Excellent. 57 out of 62 reviews" "
Rating 8 - Good. 5 out of 62 reviews" "
Rating 6 - Okay. 0 out of 62 reviews" "
Rating 4 - Poor. 0 out of 62 reviews" "
Rating 2 - Terrible. 0 out of 62 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Wapa, especially the staff and natural location! We stayed a week and will definitely return in the next few years. Our favorite hotel in Bali. Thanks to the staff - Wirta, Hardi, Sri, Ayu, Win and many others. They made us feel like we were with family in a beautiful location.
Stayed 7 nights in Mar 2024

10/10 Excellent

Ravipal

Travelled with family
Liked: Amenities
Excellent service and superb experience
Stayed 5 nights in Feb 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautifully located hotel with exceptional staff
We had a wonderful stay at Wapa from start to finish. We stayed as part of our honeymoon and could not have asked for a more romantic or beautiful setting. We had a Di Ume suite which was lovely, a great big bed and bathroom with excellent views. The room was clean and so peaceful. The grounds themselves were okay kept- some missing tiles in the pool and moss on the loungers. Lots of little bugs/insects around but that’s to be expected in such a green setting. The restaurant attached to the hotel had excellent food with a wide range of choices, a great happy hour and stunning views. The was also several local restaurants a short walk from the hotel that were wonderful. Plenty of local choices. The hotel also provides free afternoon tea with snacks everyday which was a great touch. We did a cooking class, te class was excellent and they were both so informative. We were the only two people doing the class, so we got a private cooking class essentially. We could not have asked for a more unique setting, outside and by the river. There was a morning trek through the padi fields provided by the hotel for free was lovely and gave us some interesting information about local farming. The cultural experience of making Balinese religious offerings was really special! We also booked a tour through the hotel using their driver which was excellent!! The staff in general were exceptionally friendly, attentive and accommodating- they really made our stay.
Stayed 4 nights in Jan 2024

10/10 Excellent

Heidi, Colville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Royce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were spectacular. we especially enjoyed the wild birds on the property. We could hear a river rushing below us. The infinity pools were beautiful. The staff was exceptionally warm and hospitable.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, amazing staff! A piece of heaven on earth
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
The hotel is beautiful and Sidemen is a great town to stay in if you’re looking to unwind and relax. Would come back again!
Stayed 2 nights in May 2023

10/10 Excellent

Ismene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Apr 2023

10/10 Excellent

Deborah

Stayed 1 night in Mar 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Stay
Peaceful, amazing views, great staff, good food and decent prices
Stayed 2 nights in Feb 2023

10/10 Excellent

Safa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel amazing view and staff
Stayed 3 nights in Oct 2022

8/10 Good

Richard

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Food is excellent. Communication with staff is a bit wobbly.
Stayed 3 nights in Sep 2022

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a lovely region of Bali
Stayed 4 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Staff & service
The place was a little run-down and the curtain in the bathroom was broken; however the bed was really comfortable. I only ordered room service once and it was okay. The staff are very friendly and accommodating. The walls are very thin so I could hear others conversations, chairs moving amongst other unpleasant noises if you get my drift. Overall, I expected more for the price I paid. Perhaps I might book one of the villas if I decide to stay here again.
Stayed 2 nights in Jun 2022

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, property, and amenities were all excellent
Stayed 2 nights in Apr 2022

10/10 Excellent

Soo Hyun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just beautiful and amazing! Very friendly staff and everyone is so helpful. Please do the spa massage as you’ll see the spectacular views. Only thing is there is no money exchange in the village, so please do it in big city, or airport before you head to the resort. And don’t forget your insects repellent.
Stayed 2 nights in Mar 2022

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in beautiful setting
Lovely views of the jungle covered mountain just above a flowing river. Quiet and relaxing. Excellent food in the restaurant.
Stayed 2 nights in Jan 2022

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wapa di Ume was absolutely stunning! This property was gorgeous. It was a like a dream staying there. The staff were all wonderful and helpful. I was sad to leave! I would definitely stay there again!
Stayed 1 night in Nov 2021

10/10 Excellent

Agnes, Badung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how peaceful this property is surrounded by rice terraces and river. The property is roughly 3-4 years old but by the pool we can see that it could use some revamping on the wall paint. I went there as a couple and our room being put right below a room filled with more than 3 adults and couple of children was really the only downside that we had. They made so much noise moving furnitures and children screaming. However overall the hotel is nice.
Stayed 1 night in Aug 2021

10/10 Excellent

feina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Jaymin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great romantic getaway
Really beautiful... the river is incredible! Really great service from the staff, and yummy food! We loved it for a romantic getaway!
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
The resort is superb! Even better than the pictures, the location is amazing and the facilities beautifully embracing the nature around. We opted for a regular room (not the one that comes with an own pool) and it was gorgeous, super clean, beautifully decorated, a large balcony and the bathroom with a bathtub overlooking the valley through an almost full glass wall. The food we had was delicious and we also ate outside the resort at the local restaurants around, extremely good (much cheaper too) if you want to explore the surrounding. The staff was extremely friendly and attentive too. All in all, a great hotel, great value for money, would definitely recommend.
Stayed 2 nights in Dec 2019
Response from Wapa di Ume on 7 Jan 2020
Dear Michael, Thank you for giving us perfect rating and also for your description about your stay with us. We really happy to heard that your stay was exceed of your expectation. We are happy to welcoming you back in near future. Best regards,

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel pool I’ve ever been in.
This hotel absolutely blew me away and it’s the nicest hotel pool I’ve ever had the pleasure of relaxing in. High recommended if you’re in the Sideman area.
Stayed 2 nights in Dec 2019
Response from Wapa di Ume on 26 Dec 2019
Dear Mr. Joseph, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We really appreciate your kind words about our resort and happy to see that you enjoyed your stay very much. We are looking forward to welcoming you back in near future. Best Regards,

10/10 Excellent

Clora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing setting, staff and food. Would whole heartedly recommend.
Stayed 2 nights in Sep 2019
Response from Wapa di Ume on 1 Oct 2019
Thank you for giving us a perfect rating during your stay with us. I am so glad to hear that you enjoyed your stay with us! We are looking forward to welcoming you back in near future. Best Regards,

8/10 Good

Michael, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mainly wonderful. Relaxing rather than party place
A beautiful location and relatively well-appointed rooms. The free tours they offer are absolutely worth getting involved in to see the local area, and even just heading out into the town/village opens up some nice opportunities. The food in the restaurant was excellent and well-priced (particularly if you can get 15% discount through Hotels.com) The staff, once you engaged them, were generally very helpful, but I'd have to say that this is the one area where the place could up its game a little: There's never anyone around the pool and the phone system doesn't work well, the service in the restaurant was on the slow side, and again, always a bit tricky to catch their attention. The staff was all perfectly nice and competent, but for a place positioning itself as a 5* resort these are the little things missing. The walls/ceilings/floors in the rooms are pretty thin, so if you are unlucky enough to be next to the kid from the exorcist, then you'll need some ear plugs (or holy water). Thankfully the staff managed to find some in the village....ear plugs, not holy water. They should also make more of the yoga barn - it's an absolutely amazing venue, but they only have yoga three times a week, and not at the weekend. Special commendation to whoever is in charge of the gardens - the whole place looks fantastic and has a rich and varied collection. Finally, if you get a driver from the airport, ask for Yudi - he's an absolute character! Overall, a great place to chill out.
Stayed 4 nights in Aug 2019
Response from Wapa di Ume on 22 Aug 2019
Dear Mr. Michael, Thank you for giving us review and also for your description about your stay with us. We really happy to heard that you enjoy your stay with us. We truly appreciate your kind words about our staff and do apologize for several things did not meet your expectation. Your advise will be our main concern to improve our service. We hope to welcome you back to the hotel soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was incredible, words cannot describe how amazing this place is. We highly recommend this little slice of heaven. Impeccable service an food :)
Stayed 2 nights in Aug 2019
Response from Wapa di Ume on 16 Aug 2019
Thank you for giving us a perfect rating and for recommending our resort to other travelers. We are happy that you enjoyed your stay with us especially with our resort location and concept. We are looking forward to welcoming you back in near future

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
We had a great stay at Wapa di Ume Sidemen. Overall, the experience was excellent, with only a couple of things less than stellar. Positives: Brand new, beautifully designed hotel. Our Pool Villa was gorgeous - spacious, beautiful finishings, comfortable bed, very large marble bathroom with deep bath and lovely outdoor shower, fantastic infinity edge swimming pool with views across the valley. Private and comfortable - we could have spent the entire stay holed up in our room. The rest of the hotel is equally well designed - including that endlessly instagrammable main pool. Service was excellent - very friendly and for the most part efficient. The only time it was less than 5 star was at breakfast and lunch on our 2nd day when we had a very long wait for our food - not ideal considering the restaurant was not very busy. In addition to this, when the food eventually arrived, several items were cold. Little touches were very much appreciated including: - welcome drink and traditional blessing upon arrival - free and very informative guided walks of the local and surrounding areas - 'private assistant' available by WhatsApp - wide ranging room service menu and speedy delivery We wouldn't hesitate to stay again. I'm sure as the kitchen staff increase in experience that the delays and issues we experienced will be resolved.
Stayed 2 nights in Jun 2019
Response from Wapa di Ume on 3 July 2019
Dear Mr. Jason, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We do apologize that several things may not meet your expectation. We trust that all of your comment will make our team to increase our service. We hope to welcome you back to the hotel soon!

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Wapa di Ume on 17 June 2019
Dear Value Guest, Thank you for giving us a perfect rating during your stay with us. We are happy that you enjoyed your stay with us. Our staff service always be our main concern. We are looking forward to welcoming you back in near future. Best Regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel mit angenehmen Klima. Kein großer Trubel
Stayed 3 nights in Apr 2019
Response from Wapa di Ume on 9 May 2019
Dear Value Guest, Thank you for giving us a perfect rating during your stay with us. We are happy that you enjoyed your stay with us. We are looking forward to welcoming you back in near future. Best Regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the most stunning hotel we’ve ever stayed at. The staff, food and amenities were first class.
Stayed 3 nights in Mar 2019
Response from Wapa di Ume on 30 Mar 2019
Dear Value Guest, Thank you for giving us a perfect rating during your stay with us. We are happy that you enjoyed your stay with us. Our staff service always be our main concern. e are looking forward to welcoming you back in near future. Best Regards,

10/10 Excellent

Tina, Sacramento, CA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing experience ever! I celebrated my 30th birthday at Wapa di ume Sidemen, and the staff surprised me not once but twice! First with a cake and birthday song during breakfast and then again with a tub filled with flowers that spelled out HBD. Such a wonderful staff who greeted us every time, from the wait staff to the gardeners. So friendly and willing to help however they can. I will definitely be back!
Stayed 4 nights in Jan 2019
Response from Wapa di Ume on 6 Feb 2019
Dear Tina, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay and we tried to give you the best experience, especially on your birthday. Looking forward to welcoming you back soon.

10/10 Excellent

Shu Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Wapa di Ume on 4 Jan 2019
Thank you for giving us a perfect rating during your stay with us. I am so glad to hear that you enjoyed your stay with us! We are looking forward to welcoming you back in near future. Best Regards

10/10 Excellent

Verified traveller

Stayed 5 nights in Dec 2018
Response from Wapa di Ume on 2 Jan 2019
Thank you for giving us a perfect rating during your stay with us. I am so glad to hear that you enjoyed your stay with us! We are looking forward to welcoming you back in near future. Best Regards,

10/10 Excellent

JK, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
We spent two weeks in Bali. Wapa di Ume in Sideman was our final destination. What a treat and a perfect way to end our travels! The hotel itself is spectacular. It’s sits perched on a hillside overlooking a verdant expanse of rice fields and mountains. The thoughtful attention given to details throughout the complex is apparent. The rooms and villas are spacious, exquisitely appointed and all come with sweeping views. The public areas, including the two cascading infinity pools, the spa and dining room, are inviting and encourage one to linger. The hotel offers a number of amenities including guided walks through the rice fields, a brief tour of the Sideman area and yoga. However, what really makes Wapa di Ume special are the people. From check-in to check out they couldn’t have been more gracious or accommodating. We casually commented to Negara, the Food and Beverage Manager, our love of spicy Balinese foods. He independently conferred with Chef Mangku to suggest a menu for us. It was sumptuous and we couldn’t have been happier. We even took a cooking class with hopes of replicating some of the tastes of Bali at home. Situs (Sous?) Chef Dwipayana was our instructor but many came to cheer us on in our efforts. What fun! We had a wonderful time at Wapa di Ume. Our only regret is we couldn't stay longer.
Stayed 2 nights in Dec 2018
Response from Wapa di Ume on 24 Dec 2018
Dear JK, Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable on. We hope to welcome you back to the hotel in the near future

10/10 Excellent

Serena, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really beautiful hotel located in a gorgeous, stunning and magical part of Bali. Wonderful staff, nice infinity pools and good restaurant on site.
Stayed 2 nights in Oct 2018
Response from Ogik on 18 Oct 2018
Dear Serena, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am so glad to hear that you enjoyed your stay with us!. We are looking forward to welcoming you back in near future. Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel experiences ever. Three months young 21 room resort compromised of private villas with private pools and spacious rooms with expansive ensuite bathrooms. My room had a huge balcony overlooking a Shangrila valley, complete with a beautiful roaring river below. Staff were so warm, professional and caring. Two infinity pools, with a great gym below one with cascading water to look at while you exersize. There is a very nice spa built directly below the most heavenly open air yoga studio you could dream of. Restaurant food was delicious. There are no TVs but the WiFi is strong throughout. Thank you again to Agus, the Resort Manager, for escorting me one afternoon on his motorcycle and spending almost 2 hours showing me the mountains and countryside. Special shout out to Geri and Jenny in the restaurant, for their service and friendship. If i had not prepaid the hotel at my next destination, i would have definitively stayed at the resort longer.
Stayed 3 nights in Sep 2018
Response from Ogik on 21 Sept 2018
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let our team know that they made an impact during your stay. We hope to welcome you back to the hotel soon!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A couper le souffle
C'est un lieu incroyable au milieux des rizières L'accueil est formidable et le service également Les personnes qui travaillent la bas sont formidables C'est un établissement magnifique je recommande vivement
Stayed 1 night in Sep 2023

10/10 Excellent

Una

Stayed 1 night in Sep 2023

10/10 Excellent

Takashi

Stayed 1 night in Aug 2023

8/10 Good

YONNEL, NOISY LE GRAND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Julie est-elle dans un bel écrin de nature par contre salle de sport très moyen aucune serviette dans la salle de sport ils ont oublié de récupérer mes bagages dans ma chambre le matin pourtant on avait informé trois fois le personnel pas génial au bord de la piscine le service laisse trop longtemps les repas des clients qui était là avant nous. Je pense qu’il va vraiment améliorer remarque du personnel au petit déjeuner. qui trouvait que je commande est trop. extrêmement désagréable. Et pourtant nous sommes pas des gros mangeur au petit déjeuner.
Stayed 2 nights in Aug 2023

8/10 Good

NATHALIE

Stayed 2 nights in Jul 2023

10/10 Excellent

CHAUVEAU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le meilleur hôtel de Sidemen
Cet hôtel répond à toutes nos attentes. Piscines, environnement, cuisine, accueil, décor, qualité de services, tout est parfait.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ihana lomakeidas Balin itäosassa
Wapa di Ume tuntui kuin keitaalta heti ensimmäisestä hetkestä alkaen. Todella kaunis paikka rauhallisella alueella Balin itäisellä puolella, palvelu odotukset ylittävää, ruoka ja drinkit maistuvia. Vietimme kohteesta kaksi yötä häämatkamme aikana ja menemme varmasti takaisin pidemmäksi aikaa jos/kun palaamme Balille. :)
Stayed 2 nights in Dec 2022

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voyage a Sidemen
La region est super belle. L hotel genial, personnel pro, sympathique, attentionné, les chambres nickel …eco responsable +;
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel exceptionnel
L'hôtel et sa piscine sont magnifiques Le personnel est adorable Je recommande très chaudement
Stayed 2 nights in May 2022

10/10 Excellent

Pepijn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect resort in a lovely surrounding! Everyone at the resort is really nice and they want the best for you! We had a really good time here…
Stayed 2 nights in May 2022

10/10 Excellent

Jozef

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wspaniały pobyt w przeuroczym miejscu.
Obiekt o wysokim standardzie, czysty, pięknie położony. Przemiły, profesjonalny personel. Daje się odczuć uczucie wyjątkowości.
Stayed 1 night in Dec 2021