Shuen Wan Hotels, North District

"When we checked in the reception staff were polite but not too welcoming. Nothing was explained such as wi-fi, or the nearest MRT station, or that the address is on the access key holder, or the options to get to the airport. Little things that can make a huge difference to a guest's stay. On the other hand the housekeeping staff were friendly and courteous, regardless of the lack of a common language between us. I returned to reception later on to ask if there was any milk for the room and I received a stare, followed by a single "No". The bathroom wall facing the bed has a timber-like veneer which was covered in hand and finger prints. The tv turned on, but did not have any channel reception. This was promptly fixed once we called reception, and 2 attempts to explain it to the housekeeping staff. Bedding was clean. The young man that assisted us with storing our luggage after we checked out was friendly and polite. It's a good location being a stroll to Nathan Road, Temple Street, Jordan Road MRT station, Kowloon Park, Canton Road with the Royal Pacific Hotel and a couple of malls, and about a 15-20 minute stroll to Victoria Harbour/Star Ferry/Avenue of Stars."

"Room appeared clean but had lots of allergens "

"I would stay again. Shops, bus line, and trains were all close."

" Clean room and shops nearby."

"Wonderful location with lots of shops and restaurants nearby the hotel. Staffs are friendly and helpful. Enjoyable stay overall. "

"Staff are so accomodating. "

"Everything was pretty good. But they gave us a corner room even though we requested a non-corner room. The screen mirroring for the tv did not work either. It would’ve been nice if we could enjoy some tv time during the night. "

"Clean room but the room is a bit too dark . Friendly staff and club lounge is very comfortable. The Location is super convenient! "

"Being in the King level room was well worth the price. The staff was very nice"